Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited February 7, 2021

i am just starting and it is of great help as of now moreover the contact tech person was very helpful in explaining everything

affordableluxuries
India
2 months using the app
September 7, 2021

So far so good, only thing that there are no different themes available rather than only one where it is very difficult to add company's logo as per dimensions requests. Customer service is perfect!

Your Home Accessories
United Kingdom
Almost 3 years using the app
AfterShip replied September 7, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

Thank you for your valuable recommendation. We've registered your request in our feature sheet so that we will work on that for you.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Returns Center

March 9, 2021

Thank you so much for this great design! This app is exactly what I was looking for and extremely easy to integrate. Thank you!

P.A.I.N Clothing & Entertainment
United States
2 months using the app
October 15, 2017

This is a great app, I really enjoy using it this far and after 30 days i will post another review after I have given it an honest try........

Iq Treasures
United States
2 months using the app
October 26, 2017

I have had no issues with the app and customers are happy. That means I am happy. Simple!

Baby Shay
South Africa
2 months using the app
December 10, 2017

Aftership is a great app and simple to use. You have everything you needs. it's very organized and truly makes your life and your customers easier

Clothing Trendz
United States
2 months using the app
November 21, 2017

Great App works well. so far. Getting the job done.

Big Texas Market Place
United States
2 months using the app
September 27, 2021

I have not yet used the app, but the customer service is quick and efficient! Thank you for your help Nitish.

www.zofye.com
Switzerland
Almost 3 years using the app
AfterShip replied September 27, 2021

Thanks for your valuable feedback about the customer service. We are pleased to know that Nitish was able to assist you.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

Once you start using the app, then you can come up with feedback or suggestions about the app. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team Returns Center

December 11, 2017

I really love using returns center to handle all my returns seamlessly and increase my customer trust knowing that if they dont like an item they can comfortably return it

Tech1stopshop
Canada
2 months using the app
April 6, 2023

great support. the app looks nice, will have to check everything first. But for now it looks very nice and handy

MaryChi
Portugal
2 months using the app