Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

December 26, 2017

Excellent app. Really easy to use and it's free!!! Easily integrated to my store, and support team always very responsive. I love this app it's definitely a must have and a keeper.

My Hair Accesory
Guadeloupe
2 months using the app
September 30, 2017

Very easy to use, I highly recommend it. Probably best app I have got.

Swagnfashion
Canada
2 months using the app
January 31, 2021

The customer support helped me incredibly well and they have a very fast service. I will stick with them!

In Da Bags
Portugal
2 months using the app
August 23, 2017

Well design, Easy to use. Complete solution.
Installed at http://dikhawa.pk

Dikhawa
Pakistan
About 2 months using the app
July 22, 2021

We use this APP to handle automatic returns, which is very useful. The customer service responded promptly and very patiently.

1SANSOME
United States
About 2 months using the app
Edited July 27, 2017

AfterShip allows us to provide our customers with an easy way to track their parcel, from door to door. It's so simple! Really love this app.

Bodysuit Central
Norway
About 2 months using the app
June 30, 2021

Easy to use, customers can do a return easily and you can customize page however you like. Love this app

Myx Swim
United States
About 2 months using the app
January 7, 2018

This is one of the most practice app that I used. They have a great support for the clients and this company saved me a lot of time.with returns center it's now more easy to manage my returns

Watchesten
Canada
About 2 months using the app
March 15, 2017

Great App!

Does just what I need it to do-Cool Thanks
www.mysexywaist.store

Mysexywaist Com Wholesale
United States
About 2 months using the app
Edited March 11, 2023

I didn't feel the support system was very helpful. They seemed impatient with my questions. I also am disappointed that there is not a way to bundle your charges into one charge per month.

JUST FRED.
United States
Over 3 years using the app
AfterShip replied November 11, 2022

Thank you for your valuable feedback. I am sorry for the trouble you faced while installing it and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center