Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
Refine
-
By rating
Greatest app
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Great, and very quick customer service. Very friendly and supportive team. Would highly recommend AfterShip for simplifying international returns :)
Amazing app. Very easy to use. The refund ad exchange process is very good. Even the return form is fully customisable.
Good about this app:
1. have own subdomain URL for the return page
2. Absolutely free!
3. Easy to follow instructions for customer
4. Providing a link for return on shop gives customer more confidence when making a purchase decision.
Suggestion:
1. Provide a place for the customer to submit returning item shipment track number.
2. Good to have exchange instruction template.
The app looks great, with lots of great functionality including the ability for green returns, which is a massive USP. Love it
Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app
Great help from Aditi today, she was really helpful with my query. Team is always there to help us with any issues. Thank you
Most attentive customer support. Walked me thru my issue giving me plenty of time to understand and troubleshoot the issue. Resolved 100% of my inquiry.
Just installed so will have to see if this works for me in the long run. I love how it looks on the brand page.
Great App ,I was able to set it up in 3 minutes.
I highly recommend it.
Thank you.