Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Still under test. thank you for this app
Great App makes the process of returns very smooth for my customers. Support is always awesome to work with.
Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.
We used this app to see if it could help simplify our returns management.
The only regret we have, is we didn't download it sooner! Literally saves 100's of hours each month, pre-paid returns labels sent directly to the custom make this app an absolute must!
This app is very useful and the service is great and super fast. Aditi was very nice and competent to help me out in no time. Highly recommend. Thank you !
when having issues they were willing to get on screen share meeting in order to walk me through each step and answer any questions i had
Rahul was absolute perfection! There was an issue that we have been having and he was able to very quickly resolve. I only wish I had reached out to him sooner. Excellent customer service and a fast resolution! Many thanks for making our lives easier :)
I used this app to help me process returns and have been very impressed the app's UI and the similarity to my Shopify control hub. The customer service was kind and efficient as well. Would definitely recommend to other brands
Struggled with support at first over the weekend, but they got back to me and we very apologetic and responded promptly to help solve our problem. I really appreciate their help and attention to the matter.
App can be a little complicated but assistance is great, just got help from Moazzam and problem was solved very quickly