Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 31, 2021

Great app! Really helps us organize our returns efficiently. Super helpful support and quick responses to questions!

Boheme Collective
Canada
Over 2 years using the app
December 1, 2017

It’s a really nice app! Easy to set up and instruction are clear! Simplify the return and exchange process, more time to work on others!! Worth the install!! Highly recommend !

Barkholic
United States
Over 2 years using the app
Edited March 24, 2023

Ankush was very helpful, love the service, was very patient, really happy with it! .................

Naomi Besson Swimwear
United States
Over 2 years using the app
Edited June 3, 2024

Your consultants are always very helpful. Aditya went the extra mile and I now have my query resolved. Thank you.

Marlies Grace
Switzerland
About 2 years using the app
January 12, 2022

We use this app so that customers can create their own returns without contacting us. It works great! We have been a customer for 4 years and the support is excellent.

TreeKeeperBag
United States
Over 2 years using the app
January 25, 2022

The support team is very quick at replying and helping out when needed! The app is very useful and so far everything is working out as expected!

Karès
Canada
Over 2 years using the app
April 26, 2022

Great shopify app highly recommend it use. Great customer service too. Highly recommend shopify app.

Freestyleshop
United States
About 2 years using the app
Edited August 1, 2017

It has allowed our store to become more automated, giving us more time for our business. It is the easiest way to control returns online and i would recommend it to all looking for top shopify apps for their website!

Distancewear
United Kingdom
About 2 years using the app
August 3, 2021

I used this app for several returns using my Shopify shop, it really helps a lot with the tracking of the returned items and to control the stock in my shop.
Very useful and easy. I really recommend it.

Olivia & Prescott
Spain
About 2 years using the app
Edited June 14, 2023

Customer service is excellent! I submitted my issue and received a quick and efficient response from Nalinee. I am very satisfied with the help provided.

TOXIK3
France
About 2 years using the app