Reviews (2,376)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.
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we just started using this app, so far so good! the customer service is fast and professional, thank you!
very extremely easy to install this app. Like the app it seem to also be user friendly as well.
Fantastic app with fantastic tech support. Highly recommend!
Love this app! So easy to customise and set up, everything is done for you. Definitely makes the returns process simple for store owners.
The AfterShip Returns Center app has streamlined the way we accept returns here at Bourge Design. Return requests have always been a hassle, sifting through emails and order numbers, back and forth communication with the customer about the return policy, etc. With Aftership, all of the problems we had in the past have gone away. We now have a single unified place where we can track requests, send instructions, and not have to worry about the hassle of informing customers of our returns policy. And to top it all off, it's free! Highly recommend this app to those who want a solid and structured returns center for their e- commerce site. It certainly has helped us out quite a bit.
Great app and super helpful! They are always willing to help and its a really good customer experience
Ayushi was very helpful and patient with me. She answered all my question professionally, very useful and efficient customer service. I will recommend if you are considering Aftership.
Ankit answered all of my inquires today I am a happy customer
Thank you for your suggestions. We will consider your advice and continue improving our app. Stay tuned!
Great app for handling all returns and exchanges. And very fast support when needed. Had problems with some settings and they help me very fast. Even on a Sunday.
Easy to set up and use. definitely recommend. It would be nice if the app sent an email to inform me of a return started by a customer.