Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Easy to set up and use. definitely recommend. It would be nice if the app sent an email to inform me of a return started by a customer.
This has helped us streamline our returns and reduce the volume due to the data-driven decisions we can make - must-have app!
Thanks for the quick response to my technical issues . Really makes a difference when an app has quick responses to the customer.
I really enjoyed having immediate support. As soon as I reached out, a representative responded and helped me address my concern. I look forward to continue using AfterShip!
Great app, great support, can't wait the multilingue version of the app. Highly recommend it!
quick and helpful support via chat
Easy and simple to install & use. Allows customers to have a trouble free returns service! Highly recommended app.
Great App, just what we were looking for! Great customer service, thank you so much!
the support was very helpful and gave me all the proper answers thanks for all the experience on the process
Very helpful app, I really appreciate the immediate response with any questions. Much more professional solution to offer customers instead of using emails. We are getting our customer's requests with less emails and time spent on our part.