Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

December 14, 2017

I'm just starting to use the app. It was super easy to launch and get going. I'm looking forward to making managing returns an easy process.

Della Q
United States
About 2 years using the app
June 13, 2022

Great great service. An absolute must have i cannot recommend enough thisapp for interested users that are serious about their store

Big Brothers and Sisters
South Africa
About 2 years using the app
July 14, 2022

J'utilise cette application de puis plusieurs mois. Le service est impeccable et ultra rapide. Samad a été d'une efficacité exemplaire.

Calzuro Canada
Canada
About 2 years using the app
July 18, 2021

The help center is really quick to respond and helpful. Most things are easy to navigate to and to customize.

The Resourceful Rabbit
Canada
About 2 years using the app
Edited October 14, 2022

I needed help with setting our return date within 15 days. My issue was resolved very quickly. The customer rep was very knowledgeable and helpful.

Freda P Boutique
United States
About 2 years using the app
April 4, 2023

Great support, they answered all my questions. The installing and setting is very easy and you can always have support from the customer service in case is needed.

ElaNuRa
United Kingdom
About 2 years using the app
Edited January 24, 2024

Nalinee was great at helping removing the branding for free as it was advertised. Thank you for the help.

Manhattan Peach
United States
About 2 years using the app
May 20, 2022

Customer service is amazing! Prompt reply and friendly communication. Aditya solved all my problems. Thanks!

Rosy
Canada
About 2 years using the app
March 1, 2024

Great service!

Picky Thrifter
United States
About 1 hour using the app
August 9, 2022

Wir benutzen die App seit 2 Jahren und waren von Anfang an sehr zufrieden. Der Retourenprozess verläuft reibungslos und unkompliziert. Einfach einzurichten und zu bedienen. Klare Empfehlung!

CALUA
Germany
About 2 years using the app