Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

May 15, 2017

Very useful and friendly app.. keep it up !

Indian Art Villa
India
About 2 years using the app
August 5, 2023

Moazzam spent time help me solve shipping from US. his service is great, unfortunately aftership doesn't support UK credit card when setting USPC returns shipping therefore we can't use aftership to manage our returns for US customers using USPS. I hope enhance this feature

TAHLIRA
United Kingdom
Almost 2 years using the app
August 17, 2017

It's been really helpful - and it looks really good! Great customer service doesn't hurt either.

K&E
www.twinningstore.com

Twinningstore
United States
Almost 2 years using the app
October 20, 2017

I think its a great app that helps me to easily offer return options www.nguweedshirts.com

420 Weed Shirts
United States
Almost 2 years using the app
Edited September 13, 2023

Moazzan has been helpful. Looking forward to be able to use this in full

SunjoyGroup
United States
Almost 2 years using the app
June 5, 2023

Amazing customer service and features! Would definitely recommend for anyone wanting to streamline their returns process.

Kotomi
Australia
Almost 2 years using the app
November 28, 2022

Excellent app & support team I highly recommend their tools to all shopify store owners. The tool has greatly reduced emails from customers and everything can be easily managed in the dashboard.

GoDoggy
Japan
Almost 2 years using the app
May 24, 2021

me encanta esta app cumple con todo lo que buscaba, es bastante completa gracias por el tutorial que trae se puede configurar todo

Ella Estelar
Spain
Almost 2 years using the app
December 23, 2021

The app works on how it is intended, recommend for growing your brand, started with them on the free plan, and now growing as needed

Nexus Clothing
United States
Almost 2 years using the app
January 26, 2022

I use this app to create returns for customers. Relatively easy to use with automation features. Recommend!

odzzo
Singapore
Almost 2 years using the app