Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited January 24, 2024

Nalinee was great at helping removing the branding for free as it was advertised. Thank you for the help.

Manhattan Peach
United States
About 2 years using the app
May 20, 2022

Customer service is amazing! Prompt reply and friendly communication. Aditya solved all my problems. Thanks!

Rosy
Canada
About 2 years using the app
August 9, 2022

Wir benutzen die App seit 2 Jahren und waren von Anfang an sehr zufrieden. Der Retourenprozess verläuft reibungslos und unkompliziert. Einfach einzurichten und zu bedienen. Klare Empfehlung!

CALUA
Germany
About 2 years using the app
May 15, 2017

Very useful and friendly app.. keep it up !

Indian Art Villa
India
About 2 years using the app
August 5, 2023

Moazzam spent time help me solve shipping from US. his service is great, unfortunately aftership doesn't support UK credit card when setting USPC returns shipping therefore we can't use aftership to manage our returns for US customers using USPS. I hope enhance this feature

TAHLIRA
United Kingdom
Almost 2 years using the app
August 17, 2017

It's been really helpful - and it looks really good! Great customer service doesn't hurt either.

K&E
www.twinningstore.com

Twinningstore
United States
Almost 2 years using the app
October 20, 2017

I think its a great app that helps me to easily offer return options www.nguweedshirts.com

420 Weed Shirts
United States
Almost 2 years using the app
June 5, 2023

Amazing customer service and features! Would definitely recommend for anyone wanting to streamline their returns process.

Kotomi
Australia
Almost 2 years using the app
Edited September 13, 2023

Moazzan has been helpful. Looking forward to be able to use this in full

SunjoyGroup
United States
Almost 2 years using the app
May 24, 2021

me encanta esta app cumple con todo lo que buscaba, es bastante completa gracias por el tutorial que trae se puede configurar todo

Ella Estelar
Spain
Almost 2 years using the app