Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I had a problem and they resolved it quickly and easily! I really appreciate the effort and care they put into helping there customers.
Ankush Moazzam was very knowledgable with what i needed help with. He was able to fix my problem very fast. Great service!
Overall, really easy to navigate and learn if new to it. Have been using it for over a year now and don't often run into any issues at all. Had some issues with it just now (page not loading) and got some help from Priyanka - was super speedy with responses and helped resolve it swiftly
The interface is a bit complicated regarding the settings but support was very fast and helpful. We are happy to be using this app, it gets the returns done!
Nalinee was very helpful in assisting with my Returns Center inquiry. I was having issues with one of the return options and he help me break it down and provided screenshots and instructions on the options I had to fix the problem
Is great app, works good and i like it! Very nice. Would recommend this to everyone who have a shopify store.
Excellent customer support and easy to use app.
Priyanka helped me navigate backend in a way that made sense and resolved any issues I was having quickly. Thanks!
This app is easy to use and makes it easier for customers to request returns! The design of the app, both front end and back end, is nice looking and their features and pricing are competitive. I would highly recommend. Makes our small brand look professional and approachable. Their customer support is also great!
It’s so good!!!! It’s helping me a lot. it’s too easy to work with!!!!
My experience with Deep was exceptional. He provided quick answers and was able to double check that all my changes were saved and confirmed with me that my issue was resolved in a very fast matter