Reviews (2,376)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.
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I used this app to help my business track returns. Today Aditi was able to solve problems with the coding on template email notifications in real time, which was super helpful, especially on a Sunday. Thank you!!!
Super fast chat for help! Even on a sunday they responded within a few minutes and helped with my enquiry quickly. Great app!
One of the easiest returns apps to set-up and also has a very clear, clean look to it. Great basic functionality for returns. I hope in the future they also bring in some AI logic and rules to encourage exchanges and credits. That would be next level.
very good service from Sanjeet. very quick and reliable and solved my problem straight away. thanks
I used the app and they were able to help me set it up. Shahvaz was super helpful and communicative and solved my issue right away.
Ayushi was very prompt and kind, helpful with step by step instructions as we completed what I needed.
I had a problem and they resolved it quickly and easily! I really appreciate the effort and care they put into helping there customers.
Ankush Moazzam was very knowledgable with what i needed help with. He was able to fix my problem very fast. Great service!
Overall, really easy to navigate and learn if new to it. Have been using it for over a year now and don't often run into any issues at all. Had some issues with it just now (page not loading) and got some help from Priyanka - was super speedy with responses and helped resolve it swiftly
The interface is a bit complicated regarding the settings but support was very fast and helpful. We are happy to be using this app, it gets the returns done!