Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited March 31, 2021

This is my favorite app to use for Returns. It's easy, quick, simple, and makes my website appear very professional. i highly recommend.

Soigné
United States
Almost 2 years using the app
February 4, 2021

Great app, use it daily for exchanges and returns. Would like a few additions to make it easier to view which items are coming back for return to notify my customers more easily.

Decade Studio
Canada
Almost 2 years using the app
Edited May 28, 2024

I was having an issue with the app and contacted support.

Aditya, the rep, got on it right away looking into the problem. He was relentless at getting to the bottom of this.
In a matter of an hour, he contacted me and gave me the good news!

I was happy to see the issue gone and the app working properly.
Kudos to Aditya.

smartbuyapparel.com
United States
Almost 2 years using the app
Edited January 14, 2022

I had a few questions and customer service was very helpful and answered everything for me... Thanks for all your help... 01/14/22 Had a question & customer service was vey helpful and set me on the right path thanks so much.....

Ladies Swagger
United States
Almost 2 years using the app
July 4, 2021

This is a great app and customer service is always fast and prompt to answer any questions or concerns.

Florals & Stripes Boutique
United States
Almost 2 years using the app
September 20, 2017

Return Center is a very easy to use andalso useful APP.
You can't make anything wrong with this APP.
Have fun!
https://runen-orakel-thors-hammer.de/

Runen Orakel Thors Hammer
Germany
Almost 2 years using the app
August 3, 2021

Great app that helps make returns easy and hassle free for my lovely customers Aftership customer service is amazing too!!

Sugar Babes Apparel
United States
Almost 2 years using the app
Edited January 13, 2022

Fast response. I requested tech support to remove the 'Powered by Aftership". They did it right away. Thank you!

Jin Jacks
Canada
Almost 2 years using the app
January 2, 2018

Beautiful free app to use. I love it very much. Works well. Allow customer to have the freedom to do a return on site. You may take a look at our site to see how "AfterShip Returns" works and looks like. Thank you! :)

Timeless Fate LLC
Certified Jewelry
www.timelessfate.com

Kimhudson
United States
Almost 2 years using the app
July 11, 2017

Absolutely love it! I am very happy with the app. It helps me organize my store's return process big time and I don't get questions from customers asking me how to return the product anymore, which saves me tons of time and energy. Everything is documented and professional. I indeed tailored it a bit according to my own store policy. It is just perfect.

Azura Jewelry
United States
Almost 2 years using the app