AfterShip Returns , 2,266 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

September 29, 2017

Easy installation. Nice interface. Hope I won't need it, but eventually someone will want to return.

My Bed Covers
United States
7 months using the app
November 15, 2021

Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.

MANZUDE
Germany
7 months using the app
February 3, 2021

Great so far, cant wait to see how the future goes. We needed a good solution to track our returns. Fast Customer Service!

The Pore Company
United States
7 months using the app
November 27, 2017

This app works perfect and I love that you can match your branding. Our returns process is a lot more streamlined and the page looks cohesive with the rest of our site.

Thread Llc
United States
7 months using the app
Edited October 17, 2017

This app is great, makes the returns process so much easier and trackable. Easy to setup, easy to add own custom subdomain but most importantly it allows you to give clear return instructions to customers.

Weareponymous
United Kingdom
7 months using the app
October 30, 2017

Great app, Very useful.
Very easy to install

Physiosupports
Australia
7 months using the app
Edited July 9, 2021

The app is great so far. The instant access to support makes it a 5/5 stars. The only thing missing is the ability to connect a third party shipping platform.

Sunday Forever
United States
7 months using the app
December 2, 2017

This works really good. Thanks

Saunter Leather
Sri Lanka
7 months using the app
November 1, 2017

Haven't had a return yet. But the app interface looks neat and organized for someone to make a return conveniently. Setup was simple. I highly recommend this app to organize returns.

Wrist Gear Enterprises
United States
7 months using the app
Edited January 12, 2023

Outstanding service ! I am glad I found this app!
I was answered in less than 30 seconds - Aditya was the agent who helped me and i truly recommend this APP - don't think about it just get it =)

2nd time I went and asked for help and the service is IMPECCABLE!!
Thank You Ayush !

SweetPea
Canada
7 months using the app