Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 3, 2017

Easiest and best returns app. Highly recommend if your looking for a seamless returns process!

Nouveau Riche Boutique
Australia
7 months using the app
November 10, 2017

Very helpful, it saves me a lot of time!

Little Shop Of Miniatures
United States
7 months using the app
Edited December 23, 2017

Easy to set up Returns Center app for me, I would highly recommend it https://www.carpemstore.com

Carpem
United States
7 months using the app
February 3, 2023

Thank you for fixing the issue as quickly as humanly possible. We would love to see you guys try to create a bypass for when people pay with two forms of payment. But other than that you're always so available and willing to help resolve my issues.

Dressed In LALA
United States
7 months using the app
January 8, 2018

This is the app I looking for! Very well!

Luxurious Order
United States
7 months using the app
February 27, 2022

I asked them several questions and they were able to help with everything. i still need to test the return feature again, however, they were very helpful and nice. I am looking forward to using the up and coming "Create Shopify order" feature to integrate with my Shopify store when I approve an exchange with same item.

Heavenly Woke
United States
7 months using the app
May 4, 2017

Helpful for us. No hassle in setting up.

Geeklife2
United Arab Emirates
7 months using the app
September 23, 2022

First time I had a return, I discovered that I hadn't set things up quite right. Samad took the time to walk me through it and get the mailing label correct for the return in question and for future returns. Works smoothly now -- easy peasy for our customers!

The Boat Galley
United States
7 months using the app
May 10, 2017

Really wonderful Ap! Have been waiting for something like this to come out for over 6months! Automated email copy is perfect too. Life saver!

Polka Pants
United Kingdom
7 months using the app
July 29, 2022

Custmer Support is very good and app is also good in free plan no extra return plan available after 3 returns.

SORRYCASH
India
7 months using the app