Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 11, 2017

Awesome App! I Love it! And it`s FREE! Thank you so much Aftership!

Zratedd
United States
7 months using the app
February 15, 2022

Excellent support. Live chat available directly within the app and they were able to help me solve a small issue right away. The interface is very easy to use and the app is well designed.

Top Drawer Furniture
United States
7 months using the app
July 7, 2021

Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!

avanalifestyle.com
United States
7 months using the app
November 5, 2017

Works great. I like that you can adjust the returns centre to suit your particular type of return.
No complaints so far.
Does what i need it to do and keeps returns easy and clean to use.

Breeze Mobility
Australia
7 months using the app
September 25, 2017

Have not a problem with them yet.

Epicgearcenter
Australia
7 months using the app
August 28, 2017

A must have for an ecommerce store , love the app and everything else about Aftership .

Styor
Australia
7 months using the app
September 29, 2017

Easy installation. Nice interface. Hope I won't need it, but eventually someone will want to return.

My Bed Covers
United States
7 months using the app
November 15, 2021

Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.

MANZUDE
Germany
7 months using the app
February 3, 2021

Great so far, cant wait to see how the future goes. We needed a good solution to track our returns. Fast Customer Service!

The Pore Company
United States
7 months using the app
November 27, 2017

This app works perfect and I love that you can match your branding. Our returns process is a lot more streamlined and the page looks cohesive with the rest of our site.

Thread Llc
United States
7 months using the app