Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.

September 19, 2021

Glad to find a user friendly plug in that automates my returns and exchanges! Plus their customer service was very prompt and helpful!

Groove Activewear
Philippines
7 months using the app
Edited November 8, 2021

Aftership customer support is always available and helpful! The platform is extremely easy to use. I recommend it.

Midland Radio
United States
6 months using the app
January 31, 2018

Awesome service, this will be huge in regards to our team managing returns from customers. Must buy!

Ekkamai001
Netherlands
6 months using the app
April 23, 2021

amazing service and very quick response with an in-depth explanation. Would definitely recommend :)

Glannz
Denmark
6 months using the app
September 10, 2017

Love having this app as part of our website. It makes it so easy for our customer to return anything and gives them peace of mind when purchasing. I free's us up from a lot of administration time it takes to process as return, allowing us to put that energy into growing our business in different areas. Thanks!

Lasound
Australia
6 months using the app
Edited August 7, 2017

Making returns tremendous and organized! Customers love the simplicity just as much as we do. We really appreciate the help of returns center.

https://adolescentadult.com

Adolescentadult
United States
6 months using the app
October 27, 2017

me encantó la aplicación fácil y rápida de usar

Gadyfashion
Mexico
6 months using the app
November 11, 2017

Awesome tool! Very reliable and exactly what were looking for to suit our needs. -Tournershop.com

Tourner
Canada
6 months using the app
April 22, 2021

So far so good - at the set up stage and online chat was good and immediate. Thank you Shahvaz! I will update if anything changes.

Daisy Boho Boutique
United Kingdom
6 months using the app
Edited November 30, 2021

Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return

Omac Shop Usa - Auto Accessories
United States
6 months using the app