Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 19, 2017

One of the best Return Management Plugins ever created in Shopify. Now the Team is hassle free with the support of this tool. Returns have now been automated with AfterShip Returns Center and have now reduced additional manpower for managing returns. Thank you Team for this wonderful tool!

Aeroharbor
India
7 months using the app
November 12, 2017

After weeks of searching for a great app for return products, I stumbled across Aftership Returns Center. This app have really took the worry out of my thoughts about how to handle returned items.

Now, I have AfterShip Returns Center to do the work for me. What a release to not have this duty to worry about.

If you are looking for a great Returns app, I highly recommend Aftership Returns. They are geared towards providing top quality service to their customers.

Don't wait for the returns to come in, apply to day!

L Barzey
Second-Best-Fashion
www.tiny-toys-cheap.com

Second Best Fashion
United States
7 months using the app
November 23, 2017

Aftership Returns Center has been the most helpful app on the Shopify site. Before getting this, I was having a very difficult time managing customers who wanted to return orders. AfterShip Returns Center made the entire process incredibly simple, manageable, and wonderfully effective. Highly recommend AterShip Returns Center to any and all Shopify users selling online.

Collegetech
United States
7 months using the app
September 30, 2021

Awesome App, great costumer support! Helped a lot with our returns making them a lot easier to handle.

Kankura Golf Europe
Portugal
7 months using the app
September 21, 2021

I used the app to manage returns. I just install it and is working very well. The customer service is perfect, really helpful and quick.
An update: I had a doubt about a request of return, and the customer service helped me again in few minutes. Very kind and professional.

Light on Action
Italy
7 months using the app
October 6, 2017

So far I am LOVING AfterShip. I've only had it for a few weeks now but it really does simplify the return process. So much quicker and easier than handling it on my own. A great app that I recommend to anyone who accepts returns.

Ivy Lane South
United States
7 months using the app
October 23, 2017

This app is amazing. So easy to use and it looks good to boot.

Dandyoffers
United States
7 months using the app
April 10, 2017

Good APP! Does the job we needed!

Nemos Miniquad Supplies
Australia
7 months using the app
January 30, 2018

This has a nice interface and is free and helps easily facilitate returns. Returns can be a difficult thing for any business and anything that makes it easier helps. Thanks.

Bicycle Glass Co
United States
7 months using the app
Edited June 23, 2021

"NEW"
Customer service always ready and available, the app is excellent, some things to improve, but still very useful and easy to use. "OLD" Dopo tante ricerche ho trovato quest'app che mi sta dando una mano molto d'aiuto per il business e risparmia tempo per la gestione, anche se il campo della data di scadenza per richiedere il reso è da aggiornare! Il team di support è molto disponibile per qualsiasi chiaramenti

Dressdes
Italy
7 months using the app