Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited April 26, 2022

good feature ... but the return labels are expensive
good customer service... first few days customers had hard time downloading the labels but then it got ok

Emamor
United States
8 months using the app
August 11, 2017

This makes handling returns so much easier. I'm surprised Shopify doesn't include return handling by default, but this app fills the gap nicely.

Stone Harbor Hardware
United States
8 months using the app
Edited January 5, 2024

Great product and service. Moazzam was a huge help! Nalinee was clutch and swished a 3-pointer on a technical issue.

Diamondback
United States
7 months using the app
October 8, 2017

Excellent app! Highly recommended!

Luxotech
United States
8 months using the app
April 22, 2021

They have been really helpful with the configuration and making sure things are as expected on our end. A very easy user friendly app with so much functionality for such a cost effective pricing. Highly recommend.

San Diego Hat Company
United States
7 months using the app
January 4, 2022

I use this for my returns. Haven't been using it long, but so far it is working well and easy to use. Customer service is really, really helpful!

Prominence Home
United States
7 months using the app
August 21, 2023

Lovish was extremely helpful in solving multiple issues I had with my store and account. I could not have completed the set up without him. His service as 5 STARS!!! Thanks Lovish!!!

Oh La La Cheri
United States
7 months using the app
November 16, 2017

Awesome App definitely a must have if you're serious about your Shopify business.

Weed Stand
United States
7 months using the app
November 16, 2017

really nice app, intuitive to use yet so useful! Even for a non native English speaker like myself

Fine Selection Jewelry
Switzerland
7 months using the app
January 3, 2018

This happen to be a great app ,it works like a charm

Sendtshirt Com
United Kingdom
7 months using the app