Rush ‑ Order Tracking & EDD , 312 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.
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Supports helps you a lot in setting up the app for your store. I would recommend this app to everyone.
Hey HuisGym!
Thank you so much for sharing your review about the Rush ❤️ We are always here if you need more help on parcel tracking or order status updates. 😊
We’re glad to hear that our team’s actions lead to one more happy customer! 🥳
Cherry
Customer Success Lead
The guys at RUSH are awesome. They have assisted me in setting up all the workflows and integration of the Tracking page on my website. I stumbled onto them by mistake, and very happy I found them. For my shipping integration, I have found my solution! Thanks guys!
Thanks so much for sharing your review about the Rush customizable tracking page.
We are always here if you need more help on parcel tracking or order status updates.
We’re glad to hear that our team’s actions lead to one more happy customer!
Gabriel,
Kung Fu-Master & Customer Success Lead
awesome app
Hello PlushPaws!
We’re so grateful that you took the time to share your feedback with us. We appreciate your support. However, we would like to know if there's anything specific that you feel could be improved, please feel free to share your thoughts with us.
We've contacted you via email to follow up with you. Please kindly have a check.
Cherry,
Customer Success Lead
Initially I gave this app 5 stars. The emails and status updates that we're setting up are so mission critical that there can't be any mistakes! Things like Order Confirmations and Out for Delivery are pretty important. In the last 30 days this app has been a total and epic FAIL. 1. We set it up to notify customers about package stalls - and it stopped working. Status pulls are incorrect.
2. The app dashboard is completely useless. Doesn't help you resolve anything that is stuck in transit.
3. the final and last straw which is SUPER EMBARASSING is that the "Track Your Package" link button stopped working in the emails to our customers. This is just inexcusable!
Hey Bar & Cocoa team, we apologize for the inconvenience that has occurred. Our dev team has resolved every issue that was reported. We hope to continue communication over chat, so we can help resolve any outstanding issues. We are here for you if you need us.
The best app on the market, it have anything you need for tracking and notifications! The team is really friendly and will help you with anything!
Hey Pawdoria!
Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!❤️
When we hear from happy customers like you, we spread positivity around!
Our dev team smiles like kids, every time we share that Rush is the best order tracking Shopify App :) 🥳
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
It's a great app and test features allows me to use it with more confidence before launching my website.
Hey La Vague Swim
Thank you for your kind words! We’re grateful for your feedback.
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
P.S. We just released a new feature where Upsells can be single click checkout :)
Gabriel,
Customer Success Obsessed
Love the personal touch this app brings! Been using Parcel Panel and recently switched to Rush and Gabriel helped me go through the transition seamlessly. Thank you for this!!
The best app for track & trace. You can change so many settings, do upsells on the page - just by far the best app
Hey Holy Cat!
Thank you so much for your great feedback. We're thrilled to know that you're having a great experience with the Rush app 💚
If you need help building a beautiful branded page or with shipment notifications, feel free to contact us! 😊
Cherry
Customer Success Lead
Great work - awesome team as well! Have done a solid job in a short period of time + quality of work is great
Hello Pedersen København!
We're delighted to receive your feedback! Thank you for recognizing our team's efforts and the quality of our work. We believe in delivering the best results in a timely manner, and we're glad that you're satisfied with our performance.
Please don't hesitate to share if you have any concerns with the tracking page, shipment notifications, or other app's features.
Cherry,
Customer Success Lead
Really helpful app and great customer service would highly recommend anyone who requires a dedicated tracking service
Hey MODA PAWS team!
Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!❤️
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead