Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.

November 24, 2022

App and Customer Service are perfect. They always working to meet their clients needs. It also have the best tracking page

Macia
United Kingdom
3 months using the app
Rush replied November 24, 2022

Hey Macia!|

Wow! Thank you so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush 💚

Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊

Cherry
Customer Success Lead

Edited November 4, 2022

The app is great, with many good functions for the business. the only problem is that there is no way to put it in portuguese. I would really like you to add the language so that shoppers can see the entire store in a single language.

Lojas Arcádia
Brazil
3 months using the app
Rush replied November 8, 2022

Hey Lojas Arcádia!

Thank you so much for considering Rush as the great shipment tracking app. We’re incredibly grateful for your feedback and for the opportunity to help you with the setup! 😊

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherrry 💚
Customer Success Lead

July 14, 2022

I was very surprised to receive assistance after 10pm. Cherry was very helpful and answered all of my questions and offered more help that will greatly assist me with my store and email marketing. I see why they are highly rated.

GuTechPro
United States
3 months using the app
Rush replied July 20, 2022

Hey, GuTechPro!

Thank you so much for your positive feedback! ❤️
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Lead

March 21, 2021

This app is amazing. It gives you the ability to communicate with the customer on a whole new level. It helps you increase the return customer rate as well as reduce disputes due to delayed shipping. The rush support team is always there to help when you need it. I would highly recommend it to anyone wanting to take their Shopify store to the next level.

SnappyKitty
United States
3 months using the app
July 28, 2022

I use the app in all my stores and am extremely satisfied. The support is amazing and the number of emails with the title "where is my shipment" has decreased dramatically.

goyaus
Bulgaria
3 months using the app
Rush replied August 1, 2022

Hey Goyaus!

Thank you so much for your positive feedback! ❤️

Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around! 😊

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed

February 10, 2023

Amazing app and the team behind it is even better highly recommended they have amazing offers too compared to competitors they are the best

denmarkia
Morocco
3 months using the app
Rush replied February 12, 2023

Hello denmarkia Team!

Aww... You've left a smile on the faces of our whole team. We're just so delighted to know you had a great experience with the app and our service. Your feedback made our day! Thank you 💚

If you need further help with the parcel tracking page or shipment notifications. Just feel free to ping us.

Cherry
Customer Success Lead

September 30, 2022

Really impressive application, definitely the best tracking setup out there! Fast and efficient customer support too! :)

ByAnavrin
Singapore
3 months using the app
Rush replied October 4, 2022

Hey ByAnavrin team!

Thank you so much for giving us your best remarks on our customer service and as a whole. ❤️

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed

September 9, 2021

This app is the best app when it comes to shipment tracking. Where other apps are bulky and take more space this APP is versatile, simple, and absolutely powerful. But the most fascinating aspect of this app is the stellar customer service. To the point and ready to always help you to the best of their abilities. You really could not ask nor can you get an app like this anywhere. Kudos, guys for being the very best!

GYMZAH
United States
3 months using the app
Rush replied April 10, 2022

Hey GYMZAH!

Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush! ❤️

We are super proud to hear that you find us a better alternative than the other shipping tracking apps 🥳

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

June 3, 2022

We just started using this app a week ago and the support team helped us with the whole setup! Their tracking page fits perfectly with my store design. Thinking to install it to my second store!

Shape Baeby
United States
3 months using the app
Rush replied June 3, 2022

Hey Shape Baeby!

Thank you for letting us and the community know about your fantastic experience with us! ❤️

I’m happy to hear that our team provided you with excellent service, created beautiful banners, and entire Klaviyo e-mail flow automation! 🥳

Let us know when you add the second store, we will give you a nice starting present there. 🎁

Gabriel,
Customer Success Maniac

January 4, 2023

It's great so far. Especially the klaviyo flows which they do for you. Rush support has been very supportive.

PETSO
United Arab Emirates
3 months using the app
Rush replied January 6, 2023

Hey PETSO!

Thanks so much for sharing your feedback. We're glad that customers like you are having a great experience at Rush.

Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊

Cherry,
Customer Success Lead