Rush ‑ Order Tracking & EDD , 312 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.
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At first the support, especially KenMichael is immediately there to help. The Rush App has exceeded my expectations. I was able to set it up quickly and tweak it to my liking. I highly recommend this app!
Hey Mirolana.de!
Thank you so much for sharing your review about the Rush great service!❤️
We are always here if you need more help on parcel tracking or order status updates. 😊
We’re glad to hear that Ken's actions lead to one more happy customer! 🥳
Cherry
Customer Success Lead
It's a MUST app for your site! The customer support is awesome! It's definitely the best tracking app out there.
Hi YourWetBar
Wow! Saying that we are a MUST app is awesome! Kinda like how Rush app, a MUST for your Ecom site sounds ;D. Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with a branded order status tracking page, or help with shipment notifications!
Gabriel,
Customer MUST Succeed Lead
This app has many integrations and the customer service is excellent. Our customers were happy with the new interface and it helped us reduce emails regarding order status. They take good care of the app users.
Hey Wearlove.uk,
We are incredibly grateful that you took the time out to leave us such a great review. I directly shared it with the team!!! It’s lovely to hear your kind words of appreciation for our hard-working staff! ❤️
I am glad to hear we helped you reduce the WISMO tickets! That is the idea! 🥳
Should you need any other support, please do not hesitate to contact us on Live Chat or well-known emails 😊
Gabriel,
Customer Success Maniac
The app has a lot of potential especially with the branded tracking page and integration with Klaviyo. We faced a number of tracking issues in the beginning and reached out to support to see if they could be resolved. Support was very responsive in resolving this promptly.
Hey, Zoomlite!
Thank you for your kind words! We’re grateful for your feedback.❤️ Our deep integration with Klaviyo is one of a kind! 👍 Glad that our team assisted you in no time! 🤝
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
P.S. We just released a new feature where Upsells can be single click checkout :) 🥳
Gabriel,
Customer Success Obsessed 😆
Amazing app that has all the features I need and even better customer support. Highly recommend Rush.
Hey Chat Et Moi Team!
Wow! Saying that we are an amazing tracking app is heartwarming! ❤️ 🥳
Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression. Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊
Cherry
Customer Success Lead
I wanted to do the 90 day promotion and Cherry was helping me with the promo code but I also needed help with my shipping and she helped me with that as well, so in the end I got my problem figured out and I also got a 90 day free trial! Thanks Cherry!
Just working with Rush the first impression is EXCELLENT! After i was already suprised by the beauty of the first impression i also got excellent support with the first questions i had. Would 10/10 recommend!
Hey VivizDenmark!
Yay! Thank you so much for giving us your best remarks on our customer service and as a whole. ❤️ We're so glad that our service has brought you such a great first impression! Rest assured, we'll continue to assist you in any way.
If you ever need further help with the parcel tracking page or shipping notifications, we're just a message away :)
Cherry
Customer Success Lead
Rush app is highly recommended if you want to increase your customer's AOV and LTV. You can easily set up your shipping flow in your Klavyio email with the help of the support and marketing team. Just that alone is worth more than what you pay upfront. Thank you Rush!
Hey, Hana's Blossom!
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of the Hana's Blossom shipping emails for Klaviyo! :)
Gabriel,
Customer Success Lead
Awesome app! The support is lightning fast and their team is super helpful. A serious ecom brand will have Rush installed.
Hey, Indignation
Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
Gabriel,
Customer Success Lead
Best tracking App! Provides more than tracing for my customers. Great Tracing page, upsell, email and SMS notification and so on. Support team are very friendly and responds quickly. I recommend!
Hey, Kerry's tail!
Thank you for your kind words! We’re grateful for your feedback. I'm happy to hear that Rush made your client's order tracking easier on your nicely branded tracking page! That's the idea!
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead