Rush ‑ Order Tracking & EDD , 318 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.
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Having my supplier with a little longer fulfillment time, I wanted somehow to wow my customers on the delivery side! And what can I say, the level of details and informations that the app provides turns out to delight my customers! They love the fact that they every step of the way they know what is happening with their orders! Thank you Rush!
Hey Nutribean Team!
Thank you for your feedback! We're delighted that our app has made a positive impact on your customers' experience, especially when dealing with longer fulfillment times from your supplier. It's great to know that our attention to detail and information have been well-received.
Should you require further assistance with tracking page, shipment notifications, etc., please don't hesitate to get in touch. Your success is our priority. Thanks once again for choosing Rush!
Cherry
Customer Success Lead
I was stuck so asked for help and KenMichael got back to me. He was a huge help and sent over a load of useful links, guided me through the issues I was having and explained how to overcome them. Would definitely recommend this app. Thanks KenMichael and thanks Rush!
Hey Holulue Team!
We're so thrilled to know that you appreciate our service and have chosen Rush as your shipment tracking app! Ken is a top notch guy and always ready to assist! ❤️
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry
Customer Success Lead
From the moment we reached out to their team for assistance, they were incredibly prompt and efficient. Even in the evening, they responded quickly and provided exceptional onboarding support, ensuring that we were able to set it up smoothly.
One individual who stood out during this process was Gabriel. His assistance was invaluable, and his expertise shone through as he guided us through the setup process. Gabriel was not only knowledgeable but also incredibly helpful, addressing all our queries and concerns with patience and clarity. His commitment to ensuring our smooth transition into using Rush was truly commendable.
The overall experience with Rush has been outstanding. The dashboard itself is super user-friendly and intuitive. It is evident that Rush has been designed with great attention to detail, allowing for seamless navigation and effortless execution of tasks. The features provided are robust and cater to our specific needs, further enhancing our productivity..
Hey VIANCED.DE Team!
Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush especially with Gabriel! We're glad that customers like you are having a great experience and results at Rush.
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry,
Customer Success Lead
Overall great experience, super helpful as a dropshipper to get understanding of the "unknown gap" is time from China to US, before tracking kicks on. If you're saavy you can use their shipping event statuses to trigger email automation for updates on stages. I did this with Klaviyo then realized I need shopfiy plus to turn off certain emails, regardless still getting a lot of value out of the app -- it does what aftership cant for dropshipping
Hey Lunar Pooch!
Thank you so much for the great rating and for taking the time to post a review. We're grateful to hear how you loved the app's features and functionalities.
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry
Customer Success Lead
Love the app so far and the team behind Rush. The onboarding has been phenomenal with Gabriel helping us to set up. I believe this app will go mainstream soon, its only a matter of time.
Keep up the good work team and thanks again for you help Gabriel :)
Ecommerce entrepreneurs,
Steve & Shawn
Hello Steve & Shawn!
We're thrilled that you're loving the app and appreciating the efforts of the Rush team! It's fantastic to hear that Gabriel provided you with exceptional onboarding support during the setup process. We share your enthusiasm and confidence in the app's potential to become a mainstream success.
We'll definitely keep up the great work as a team. Thank you for choosing Rush as your order tracking app – we're here to support you every step of the way.
Cherry,
Customer Success Lead
Great customer service! They did everything we asked for and even more! Also, easy to schedule a call. We were pleasantly surprised. Keep up the good work! :)
Hi Devil Walking Team!
Aww. You’ve left a smile on the faces of our whole team with your kind words. ❤️
Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you.
Should you need any other support with your tracking page or order email notifications, please do not hesitate to contact us on Live Chat.
Thanks again for choosing Rush!
Cherry,
Customer Success Lead
had some issues with installation and their support helped right away and let me know what to expect in terms of updates on any pending issues they have with the app.
Hello Que Shebley Team!
Your feedback made our day! We're so thankful for your patience and understanding. We work hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
If you ever need further assistance on the order tracking page or notifications, please don't hesitate to reach out :)
Cherry,
Customer Success Lead
Had an integration issue while setting up Rush on my Shopify store, but it was quickly resolved with the help of Rushe's team. Highly recommend Rush as an all in one tracking app, and big thanks to KenMichael for the excellent assistance!
Hi Retroverse Team!
Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with our amazing customer service!!
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry,
Customer Success Lead
hi,
Just wanted to say a brilliant app for customer service, their team was very supportive in helping me solve my issue when i had an issue with some CSS code for my tracking page theme.
Hey Khadz™!
Thank you so much for giving us your take on how we are doing. Your comment has given us valuable insight into the services that we provide.
If you ever need any assistance on the tracking page or shipment emails, please don't hesitate to reach out!
Cherry,
Customer Success Lead
I've had good experiences with Rush. The app works well and the customer service is great and very quick!
Hey Fashion Club Amsterdam Team!
We're thrilled to hear about your positive experiences with Rush! 🚀 It's wonderful to know that you've found the app to be efficient and our customer service prompt and helpful.
If you ever have concerns with the tracking page or shipment email notifications set-up, feel free to reach out. Thank you for being a valued part of the Rush app!
Cherry,
Customer Success Lead