Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.

June 14, 2023

Great communication with the staff. KenMichael helped me quickly to solve my problems. Quick and easy. This is just what I need in my day to day business.

Bosom Blouse
United States
7 months using the app
Rush replied June 14, 2023

Hi Bosom Blouse Team!

We appreciate the time you took to share your feedback with us. We’re glad to hear that our team’s actions lead to one more happy customer :)

If you need any other support on parcel tracking, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry,
Customer Success Lead

January 14, 2024

אפליקציה מדהימה חוסכת הרבה שאלות בשירות לקוחות של איפה ההזמנה שלי
שירות לקוחות שלהם זמין לכל שאלה, טיפול מהיר בכל בקשה, יש תמיכה מלאה לעברית
תודה רבה כיף לעבוד לעבוד איתכם

אהבה קטנה
Israel
21 days using the app
August 10, 2023

Very professional company helping you with perfect Order tracking and upsell possibilities. Also Gabriel is always helping you with any questions!

Julia&Oscar
Netherlands
8 months using the app
Rush replied August 14, 2023

Hello Julia&Oscar!

Thank you so much for your positive review! We're thrilled to hear that you find our company's order tracking and upsell features to be helpful. Gabriel is a valued member of our team, and we're glad that his assistance has made a positive impact on your experience.

If you have any more questions or feedback in the future, don't hesitate to reach out. We're here to help!

Cherry,
Customer Success Lead

January 2, 2024

אין לי מילים לתאר כמה אני מרוצה מאפליקציית Rush ב-Shopify. כבעלים של עסק דיגיטלי, אני חייב לומר שהשיפור בחוויית הלקוח שלי הוא פשוט מדהים.

האפשרות ליצור עמודי "מעקב אחרי הזמנה" מותאמים אישית הוא כלי חשוב שעוזר לי לצמצם פניות מיותרות לשרות לקוחות.
העמודים נראים מעולה, ואהבתי את העיצוב האוטומטי שממש תואם את וייב החנות שלי!

היכולת לספק תאריכי מסירה צפויים, יחד עם חיזויי AI
על דף המוצר, משפרת בצורה דרמטית את שיעורי ההמרה. העובדה שהלקוחות שלי ניתקלים במידע הזה במהלך הקניה שלהם משפרת בצורה חשובה את הביטחון שלהם בהחלטת הרכישה.

לדעתי, Rush
לא רק מפשטת את תהליכי המעקב אחרי ההזמנה, אלא גם פותחת אפשרויות חדשות להכנסה עם מכירות נוספות בכל שלב של מסע המשלוח. אני ממליץ בחום על
Rush
לכל בעל חנות Shopify שמחפש לשדרג את חוויית הלקוח ולהגדיל מכירות חוזרות.

NATI
Israel
3 days using the app
August 9, 2023

The team was really helpful with set up an onboarding! Such a great tool for drop shippers. so many great features.

Kelly Obi New York
United States
4 months using the app
Rush replied August 10, 2023

Hey Kelly Obi New York Team!

We're happy to know that you found our team's support during setup and onboarding to be valuable! It's wonderful to hear that you're appreciating the capabilities of our tool for dropshippers, especially the wide range of impressive features it offers.

If you have any questions or need further assistance on your tracking page or other app's functionalities, feel free to reach out :)

Cherry,
Customer Success Lead

September 11, 2023

Very good app, I was listening to a podcast where they explained why is it so good to have a feature like this in Shopify, I gave it a try. Very good experience overall, support is very helpful and quick. It has all the features I was looking for. Finally, an integration with Omnisend not just Klaviyo is a big plus. It even has a small carrier integration in my country in the Centra-Eastern Europe region.

Eden Premium Webshop
Hungary
3 days using the app
Rush replied September 13, 2023

Hello Eden Premium Webshop!

We're thrilled to hear that you're enjoying our app and that it has met your expectations. Our team is dedicated to providing top-notch support, and we're glad to hear that you found our assistance helpful and quick.

If you ever have more feedback or need further assistance with your tracking page or shipment notifications, please don't hesitate to reach out. We're here to help!

Cherry,
Customer Success Lead

October 1, 2023

Rush is an amazing app to use in order to get accurate information about your orders shipments.

Olley Shop
United Kingdom
22 days using the app
Rush replied October 4, 2023

Hey Olley Shop Team!

We're really glad to hear from you about how amazing the Rush app is for tracking your order shipments! 🌟 Accurate information is crucial, and we're committed to providing it to you.

Please don't hesitate to reach out if you need help with your order shipment statuses or notifications. Thanks for choosing Rush!

Cherry,
Customer Success Lead

July 24, 2023

This app is such a relieve, it is truly awesome. You dont have to worry about tracking pages and email marketing ever again, price is so worth it!

FAVO Fashion
Netherlands
3 months using the app
Rush replied July 26, 2023

Hey FAVO Fashion Team!

Thank you so much for your fantastic review! We are thrilled to hear that you find the RUSH app truly awesome. Your kind words mean the world to us and reinforce our commitment to providing the best possible experience for our users.

We designed our app with the goal of simplifying tracking pages and email notifications so that you can focus on what matters most to you. Your appreciation of the value we offer and finding the price worth it means a lot to us.

If you have any questions, suggestions, or need any assistance, please don't hesitate to reach out.

Cherry,
Customer Success Lead

August 10, 2023

Great work - awesome team as well! Have done a solid job in a short period of time + quality of work is great

Pedersen København
Netherlands
4 months using the app
Rush replied August 14, 2023

Hello Pedersen København!

We're delighted to receive your feedback! Thank you for recognizing our team's efforts and the quality of our work. We believe in delivering the best results in a timely manner, and we're glad that you're satisfied with our performance.

Please don't hesitate to share if you have any concerns with the tracking page, shipment notifications, or other app's features.

Cherry,
Customer Success Lead

May 19, 2023

Great app and great team if you need support for any question about the app!
I recommend it to everyone!

Grabybags
Netherlands
7 months using the app
Rush replied June 6, 2023

Hey Grabybags Team!

Thank you so much for the great rating and for taking the time to post a review. We're grateful that we had the opportunity to serve you.

Should you need any support on the parcel tracking page or if you have other concerns, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead