Reviews (535)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational efficiency.

Edited June 2, 2015

I co-run a small hot sauce company, but also work a full time job so time is often a precious commodity. Shippo is absolutely the most essential app we have. It streamlines the shipping process to an amazing degree and is a wonderful timesaver.

Shippo integrates seamlessly with the Shopify store, meaning it only takes a few clicks to import all of the most recent orders and generate USPS pre-paid shipping labels. It saves me all of the hassle of going to the post office, the pain of manually entering shipping information, and it even saves me a decent percentage because the USPS prices through shippo are lower than what I am eligible for myself. All in all, and wonderful app.

For folks that run outside funding events, such as Kickstarter campaigns, this app is also wonderfully useful. The batch import function allows you to upload a spreadsheet containing all of your customers then generate shipping labels for everyone in that spreadsheet with one click of a button. It helped make Kickstarter order fulfillment much less painful.

All in all, 5/5 stars!

Dr. Stadnyk's Hot Sauce
United States
Almost 10 years using the app
October 8, 2020

Shippo is easy to use, with a clear interface that lets me do bulk shipping quickly. I also like the ability to import files with order info--really useful for club shipments where the product goes out monthly but are billed quarterly. One small but useful feature is that Shippo ties back into my Shopify account and automatically marks shipped orders as fulfilled. For my shipping volume, five cents is an incredible bargain. The only thing I'd like to see is an option to buy carbon offsets. Thanks for a terrific product that makes running my business that much easier!

Huckleberry Knits
United States
Over 9 years using the app
October 12, 2018

Been using Shippo for several years and have never had an issue. Just had to contact support this week with a small problem. Support responded immediately and the fix was simple. We were back on track and shipping right away with no down time. Thank you so much for your great customer service! Having an app is one thing, but providing great tech support is outstanding and means a lot to us as a small business having to do everything on our own. Thank you Shippo!

Graphic Spaces
United States
Over 9 years using the app
Edited November 30, 2016

Update: Still working great for us in Fall of 2016!

We just started using Shippo and have been extremely impressed! Not only is it saving us a bunch of time (no longer have to manually enter information for every shipment into USPS, then mark orders fulfilled, copy tracking info, etc.) the rates seem to be even cheaper. We had one small issue, and received a near instant response from the developer. Definitely recommend!

Dash Bitters
United States
Over 9 years using the app
June 5, 2014

Hands down the most user-friendly, cheapest, and time saving shipping app Available. And its FREE !

Alpha Clothing Co. | Aesthetic Fitness Wear / Bodybuilding apparel | Stringer Tanks, Tees, Vests
United States
Almost 9 years using the app
September 15, 2017

What a great app!!! Works perfectly and makes shipping a breeze. The support is second to none. Always fast to respond and very professional. Would recommend Shippo to anyone!!! Thank you.

Smarter Cubby
United States
Almost 9 years using the app
June 13, 2018

I've been using Shippo for several years and recommend it to everyone I know! Prompt and efficient support when needed!

Thevintageartistry
United States
Almost 9 years using the app
Edited March 15, 2016

It seems like we live in a instant world nowadays. There's just no time and because of that pressure, we need answers quickly. Well, I found myself in that place the other day using Shippo. Being new to use Shippo, I had a question, but I was concerned as I thought, I will have to wait for sure for at least 24 hours before someone answers me. What should I do? I used the chat and to my surpirse, I got an answer within minutes. Then I had another question and again another answer. Each one of my questions were answered promptly which provided the needed help. I would definitely recommend Shippo. I have easily created labels and so much of the work is done for you which just makes our job easier. And regarding the pricing, again pleasantly surprised. A+ to Shippo. Thank you for your help.

Prestons Insect Farm
United States
Over 8 years using the app
September 27, 2017

I had a WONDERFUL experience when I asked for help from Shippo Support. Very quickly they identified my problem and showed me how to fix it!

Victorylane
United States
Over 8 years using the app
June 5, 2016

This app is a must have for anyone who ships. So simple to set up, literally no instructions required from install to printing labels. Effective, efficient, smooth, and affordable as it gets, I'd recommend this app to anyone who wants a simple shipping process with no B.S.

Visceralantagonism
United States
Over 8 years using the app