Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

May 29, 2015

Truly simple. No more annoying international shipping forms for the USPS! It imports your orders and another feature I enjoy is that you can hover over an order and it lists the items purchased! That should be part of Shopify's order page. I hate having to click into each order to see what I need to pull and wrap. Anyway, Shippo does that for you. When I was confused how to print 2 labels on a page, customer service was fast and helpful.
As others have said, a way to schedule a USPS pickup from within the app would be great, but that's not a deal-breaker. I would also love to see them make API integration more simple for us non-coders... Something like a widget to add to the checkout page to allow the customer to select their own shipping rate there!

Arcane Bunny Society
United States
About 9 years using the app
June 5, 2014

Hands down the most user-friendly, cheapest, and time saving shipping app Available. And its FREE !

Alpha Clothing Co. | Aesthetic Fitness Wear / Bodybuilding apparel | Stringer Tanks, Tees, Vests
United States
Almost 9 years using the app
September 15, 2017

What a great app!!! Works perfectly and makes shipping a breeze. The support is second to none. Always fast to respond and very professional. Would recommend Shippo to anyone!!! Thank you.

Smarter Cubby
United States
Almost 9 years using the app
September 27, 2017

I had a WONDERFUL experience when I asked for help from Shippo Support. Very quickly they identified my problem and showed me how to fix it!

Victorylane
United States
Over 8 years using the app
September 12, 2018

Shippo is an awesome service that continuously updates to benefit the shipper and makes the process as smooth as possible. They are always easily reachable and offer superb customer service. I'd recommend them to businesses big and small for shipping needs.

Angel Brinks
United States
Over 8 years using the app
October 24, 2017

This is the fastest ap we have found to print complicated labels with every box being a different size and weight. They were recently able to fix a glitch we were encountering and followed up on it after completion which was nice. We do heavy volume and their ap is twice as fast as the other few we have tried. When you have hundreds of labels to do that makes a big difference. Also their negotiated international rates with DHL are quite good. Better than I was able to get on my own.

The Cookie Countess
United States
About 8 years using the app
October 16, 2017

Have loved using Shippo and my customer service experiences have been quick and easy!

Rad Joy
United States
Almost 8 years using the app
October 23, 2018

Excellent app and customer service! Inexpensive shipping rates and easy to navigate interface is a plus :)

LED Grow Lights Depot
United States
Almost 8 years using the app
August 2, 2018

Great app to help our shipping department save time and money. Highly recommend this app !

www.lasersandlights.com

Lasersandlights Com
United States
Over 7 years using the app
March 31, 2014

Awesome APP, great customer service! IF you have a new store and don't ship enough for pay $25+ a month for shipping apps like Shipstation or others, THIS IS IT! Only pay .05 cents for EACH label you print!! I love it, saves you money on shipping rates also! USPS Priority Flat rate envelope at the store is 5.60, here is it 5.05!

GO ALL DAY® Athletic Apparel
United States
Over 7 years using the app