Reviews (536)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and competitive shipping rates, which reduce costs and streamline operations. Its user-friendly interface supports bulk shipping and processing multiple orders simultaneously, ideal for high-volume needs. The app offers a variety of carrier options and rate comparisons, enhancing efficiency. Additionally, responsive customer support and the absence of a monthly fee make it a cost-effective choice for shipping management.

August 31, 2018

We've been using Shippo for several years now and love the easy interface. Pulling quotes and shipping orders is easy and flexible, and works with our existing UPS and FedEx accounts.

Artisans Bench
United States
About 4 years using the app
Edited February 12, 2020

We've been using Shippo for over 3 years now and average over 500 purchased labels/month. When I submit a help ticket, support responds within hours. Give your staff a raise Shippo!

Auto Medals
United States
About 4 years using the app
July 10, 2021

Shippo has worked really well for our small business. Orders are easy to fulfill in bulk and shipments are easy to track.

Purple Dragon Fabrics
United States
About 4 years using the app
October 12, 2018

Been using Shippo for several years and have never had an issue. Just had to contact support this week with a small problem. Support responded immediately and the fix was simple. We were back on track and shipping right away with no down time. Thank you so much for your great customer service! Having an app is one thing, but providing great tech support is outstanding and means a lot to us as a small business having to do everything on our own. Thank you Shippo!

Graphic Spaces
United States
About 4 years using the app
Edited December 10, 2018

Huge fan of Shippo. Good rates, good support, and 10/10 user interface. Would recommend to anyone looking to ship products.

Fab-U-Loop
United States
Almost 4 years using the app
July 6, 2021

Very easy integration between the two services. The support teams of both services are knowledgeable and quick to resolve problems.

Aspen Ski And Board
United States
Almost 4 years using the app
August 27, 2020

We've been using this app for years and it works great. Occasionally has issues, but customer support has always been super helpful in solving the problem quickly!

Elevated Faith
United States
Almost 4 years using the app
August 8, 2018

Great app. Very user friendly and great customer service!

June Ruby
United States
Over 3 years using the app
June 4, 2014

I really love Shippo, and I love how I can even use it to ship items that aren't orders in my store, such as free giveaway items I do often. This definitely makes my life easier and I love that I don't have to use paypal for shipping anymore. I recommend this to anyone who is a shop owner.

Great customer service as well!

The Wicked Griffin
United States
Over 3 years using the app
October 5, 2017

They're customer service is quick and awesome. They had my issue resolved with a couple of hours (over email). I've been using Shippo for over a year now and I have no complaints.

Quark Tees
United States
Over 3 years using the app