Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and seamless integration with Shopify. It's highly recommended for high-volume businesses due to its bulk label creation feature. The app enhances customer experience by automatically fulfilling orders and providing tracking information. Merchants also commend the responsive customer service and frequent updates. Some have reported significant savings on shipping costs. The app's support for international shipping adds to its versatility.

July 17, 2016

Shippo is great. But for my store, it hasn't provided me with any extra added benefits over Shopify.

Soccerware Co
United States
5 months using the app
September 17, 2014

If you use this app to ship internationally, make sure to check the rates on the actual shipping company's website. I had over $41 in fees from UPS that were not disclosed, alluded to, or even mentioned when given my quotes from Shippo. I suggested that they at least put a link to these additional fees, as I could have selected USPS for $6 more through the Shippo portal and not been charged $41 by UPS. Just do your own homework about international fees first - as there are some that are hard to find (UPS's own calculator didn't have some of them, nor a link to their brokerage fees).

This app is easy to use and I love not having to search rates and type in destination information! I did compare pricing for my first couple of shipments and Shippo's rates were either lower than the rates I get for my existing corporate accounts for FedEx and USPS and in just a couple of instances (usually for packages under one pound) the same. So now I don't look anymore since I know I'm getting a better deal using Shippo and it's so easy.

United States
4 months using the app
June 28, 2014

Great, if you're managing a single store. Managing multiple stores with this app doesn't work well at the moment (6-28-14)

United States
4 months using the app
March 29, 2021

Great app! I used it to get started with shipping pretty easily. Lots of documentation around it. I recommend it.

Boar Athletics Co. Ltd
2 minutes using the app
November 19, 2016

My favorite shipping app so far!

I'm new to shopify but shippo has been making the transition pretty easy. We started using it with our squarespace orders and kept it up when we came over to shopify.

Very easy to set up UPS accounts and immediately works with our zebra label (unlike stamps.com or ups site!!!)

My only complaint and reason for the 4 stars would be that you can't enter multiple packages for one order. I called and they did in fact confirm. So for retail orders it's fine but for our wholesale shipments, most are multiple boxes and we have to create the label on the UPS site which is more difficult to read and just doesn't look as nice as the shippo labels :(


Lovewild Design
United States
21 days using the app
February 6, 2014

I've not used the app yet but can you add DPD to the list of shippers?

World A.B.S™
United Kingdom
November 13, 2022

My Amazon - Shippo connection stopped working Thursday Nov 4 2022 I have called, chatted and emailed customer support more times than I can count. I hope that shippo will fix the issue so I can revise the shippo review as well.

Select Settings
United States
21 days using the app
Shippo replied November 14, 2022

Hi there!

We are so sorry to hear that there have been issues with your Amazon connection to Shippo. We do see that all of your Shopify orders are coming in as expected.

We have escalated the issue to look into your Amazon connection and will follow up directly as soon as we are able to resolve this issue.

September 14, 2023

Anderson Ave boutique
United States
1 day using the app
March 7, 2022

Using shippo makes bulk batch shipping so much better for our small biz than shipping direct from shopify. Very intuitive and easy to use. Thanks Shippo!

Superfit Hero
United States
Over 1 year using the app
Edited July 6, 2021

Works for us.Easy to use.Works beautifully with Shopify for all of our orders. No complaints at all.

Bert's Bites
United States
About 4 years using the app