Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

May 3, 2014

We have been using Shippo for 1 month and absolutely love it. Simple and fast. That's all we need from a shipping app.

machus
United States
Over 7 years using the app
January 13, 2018

Works perfectly. Does exactly what it says.

Underpucks Mattress Sag Repair System
United States
Over 7 years using the app
October 12, 2016

This app has worked great for my shipping needs! I found I was getting charged and quoted wrong on other apps Shippo has solved that problem!

Hyper Fitness
Canada
About 7 years using the app
April 22, 2014

This app makes life better. If you hate typing customer addresses into shipping applications then get SHIPPO now. It puts an end to that task! One click shipping made my life better and I saved money after dumping stamps.com with their monthly fees!

Shandle - Toilet Seat Handle
United States
About 7 years using the app
Edited August 20, 2018

I've been using Shippo for approximately 2 years for all my USPS domestic mail (plant-based skin care products shipped from Canada in cooperation with a 3rd party brokerage firm), and I'm very pleased. Integration with Shopify is a breeze (recipient address and order data in; tracking number out), and postage pricing is the best I've encountered, so far. I also appreciate that it can accept and understand metric units -- when comparing options, I noticed Shipstation can't, ridiculous since most of the world operates in metric! Anyway, TLDR: I highly recommend Shippo =-)

My only complaint is that insurance doesn't automatically include the cost of shipping. Insurance values (in CAD) are entered on one page, shipping rates (USD) are on the following page... it's not intuitive to go back to the previous page and increase the insurance value to include the cost of shipping in USD (converted into CAD, so everything matches). I found this out the hard way when I needed to claim through shipsurance and only got reimbursed for the value of the products. Adding the price of postage automatically would make sense.

(june 28)

Justthegoods
Canada
About 7 years using the app
July 1, 2016

Hands down the easiest label solution for your shipping needs!!!!!!

Testing408408
United States
Almost 7 years using the app
Edited October 14, 2022

We have been using Shippo since we started back in 2015 with no issues to speak of. Support has been fast to respond to any questions we have.

Killzone Flashlights
United States
Almost 7 years using the app
May 11, 2016

I highly recommend Shippo! It's super easy to use and gets us the bulk shipping discounts we wouldn't be able to get otherwise. Customer service is very fast and helpful.

Ssb722
United States
Almost 7 years using the app
July 22, 2016

Shippo is so easy to learn and has great discounted rates for shipping my sunglasses to my customers! Would definitely recommend :)

Sequinsand
United States
Almost 7 years using the app
February 6, 2019

Fantastic APP that let me create shipment manifests easily. I could not find this option in Shopify. Also customer service is great!

Hello Skyline Products
United States
Over 6 years using the app