Reviews (536)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational ...

July 24, 2014

Great shipping app. Easy to use and connects directly to your shopify store. My only complaint is that you can't choose to pay for postage as you go along rather than being billed at the end of a week

Floridas Dying Records
United States
Over 2 years using the app
September 20, 2016

Nice app that allows you to pay per shipment. This is ideal for business starting out that don't want to pay a monthly fee for a shipping app.

http://www.buddhapants.com/

Buddhapants 2
United States
Over 2 years using the app
April 26, 2014

The best label creator app for Shopify. With fastest support.

Nice work guys.

Lumu Labs
United States
About 1 month using the app
November 8, 2017

Absolutely magnificent! Easy to install, easy to use and incredible response from support if you need it!! Highly recommend!

Schonstedt
United States
About 1 month using the app
November 27, 2023

Having a lot of problems with your software. It keeps trying to print labels for overnight shipping a day late. We pic the 27th so ship out priority overnight and the label prints out the 29th for delivery. Seems to happen right at 4pm local time here all of a sudden instead of next day arrival the labels print out for the day after they are supposed to arrive when using priority overnight via ...

Vivid Aquariums
United States
Over 1 year using the app
Shippo replied November 29, 2023

Hi there,

Thank you for sharing your feedback with Shippo and we're sorry to see the issues you are encountering with FedEx Priority Overnight labels.

I see that Evie has ...

July 11, 2017

Got in a crunch and Shippo failed. Couldn't print packing labels because of an error on their end and there is no phone support. Also couldn't figure out where to change an address after I created the shipping label. Software company who think it's cool not to offer phone support and are actually not cool.

Teak Training
United States
Over 1 year using the app
Edited June 28, 2020

This expensive paid app is better than having to use Shopify itself to print labels. That's about it. There support is horrible and none existence, to say the least, no contact phone numbers of course (why to hide a phone #?)....they are very laid back in responding to issues with Canned messages and more so now with the COVID situation which they blame very conveniently after responding to a ...

Red Bay Coffee
United States
Over 1 year using the app
Shippo replied August 10, 2020

Hello,

Thank you for reaching out and leaving your honest feedback about Shippo. We are very sorry to hear you've not had a great experience with our Support Team. This is ...

July 17, 2018

Signed up for the app based on reviews. Could not even enter my business shipping information due to a bug or terrible error handling.

Coconutradio
United States
Over 1 year using the app
September 30, 2014

It was working great when I had it on test mode, I fulfilled my orders on shopify, then I went back to shippo and it marked the orders as shipped. Now that I am not on test mode, it automatically marks the order as shipped (and fulfilled on shopify) when I create the shipping label. Can this create confusion or make it hard to track which orders have actually shipped? Technically the order should ...

Evolve Apparel
United States
Over 2 years using the app
October 6, 2014

Super Easy way to ship your packages! Save Time! So glad I found this app for my Shopify store! Great Customer Service too!

Texas Two Boutique
United States
About 1 month using the app