Reviews (536)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational ...

August 18, 2016

Shippo makes shipping process very easy and fast. Highly recommended.

Engrav3me
United States
4 months using the app
October 12, 2022

We loaded Shippo in August and so far are very pleased. There are some features we would like to see offered and have reached out to customer service, but on the whole I like the shipping costs offered and the customer service help & response time has been fantastic.

Simpson & Vail
United States
4 months using the app
Shippo replied October 12, 2022

Hello,

Thank you so much for the great review! We're so glad to hear you're enjoying Shippo and saving money! We appreciate you sharing your thoughts with us on new features ...

January 4, 2015

This app works good for domestic shipping during non-peak but glitches out all the time with International and during busy times. We have been using them about 3 months and have decided to look for another solution as it seems that they are a new company with a lot of things to work out - labels get stuck in the program, with Windows 8 the scroll bar is at the bottom of the page so to scroll to ...

FIVE AND DIAMOND
United States
3 months using the app
October 2, 2017

Great customer service and quick response time.

Ahnesti Haircare 2
United States
4 months using the app
October 18, 2023

Thank you for your App.

Soeks.Store
Canada
4 months using the app
Shippo replied October 20, 2023

Hi there,

Thank you for your review! If you ever need support in the future, please reach out to us at support@goshippo.com. We'd be happy to help!

Thank you,
Shippo Support

October 9, 2016

just works -- no monthly fees, great for a startup!

Vapouriety
United States
3 months using the app
September 2, 2015

THANK GOD FOR SHIPPO! I used to use the USPS website which in my opinion is slow and bleh. Shippo has saved me time and definitely money while using this. I wish they would charge my card immediately though! Other than that really great app!

Passecostumedesigns
United States
3 months using the app
Edited November 12, 2020

EDITED : after a few months of use Shippo turns out to be an excellent and reliable solution, once it has been setup properly. There are still a few limitations in Europe : - You cannot schedule a pickup with DHL , will get an error - You cannot create return labels with DHL (won't work, whatever you try)

Middle Things
France
3 months using the app
Shippo replied September 9, 2020

Hi there,

Thank you for your honest feedback about Shippo! We appreciate this kind of feedback as it helps us improve our platform!

We apologize for any confusion with ...

February 25, 2016

Great app and some of the best customer service I've ever seen. Thanks!

Vinyl Lovers Unite
United States
3 months using the app
February 27, 2024

Easy to use, but limited in some options

Oliezi Outdoors
United States
3 months using the app
Shippo replied February 28, 2024

Hello,

Thank you for your review! We're glad you're enjoying Shippo and would love to hear how we can make this integration even better. Please reach out to us at support@ ...