Reviews (548)

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the competitive shipping rates offered, which help reduce costs. The app streamlines shipping by minimizing manual entry and providing various economical options, with seamless Shopify integration that includes features like bulk label printing and automatic order updates. The interface is user-friendly, enhancing daily operational efficiency. The performance is reliable, and the customer support team is noted for being responsive and knowledgeable, aiding in both setup and ongoing needs.

October 8, 2015

Love Shippo!!!! This is the best shipping platform I have used. No hidden cost, no monthly fee, easy to use and you save so much money. Highly recommended!!!!

Kevinnanna
United States
28 days using the app
July 28, 2016

Shippo is great! Easy to use and customer service is great!

Moo G Clips
United States
26 days using the app
November 10, 2017

Highly recommended. I was copying and pasting customer info into UPS.com before. Easy integration with UPS, billing our existing account, and Shopify. The orders are automatically fulfilled with tracking info. Works flawlessly! 5 stars

Ats Machine Safety Solutions
United States
22 days using the app
February 14, 2020

Such a useless app with bad customer support. They could not verify my account. i want to PAY them and they think i will do fraud with them. thats what they said "Unfortunately, due to high cases of fraud in the ecommerce industry, we cannot send another link."

Paint with Diamonds
Pakistan
10 days using the app
Shippo replied February 14, 2020

Hey Ismail,

I’m really sorry you weren’t able to use Shippo. We did send over 2 links to verify your account - this is purely for security and to protect our customers. Unfortunately, we weren’t able to verify your account therefore unable to unblock you. Again, we’re sorry for the inconvenience here but we truly care about making sure our customer’s accounts are safe.

Thanks,
Shippo Support

December 8, 2017

The interface is very easy to use, but the rates are mediocre compared to other apps, I am using XPS for my shipping now, the rates are much better.
They get 3 stars for being easy to reach and good customer service, seem like good people over the , hopefully the rates will reflect it someday.

Luminousbeing
United States
21 days using the app
June 18, 2016

havent used it with this store, but worked flawlessly on others,

Iron Lift
United States
20 days using the app
February 7, 2017

This app is generally good if you would like to add additional insurance to your packages. However, it's not so convenient in other aspects. First, there is a delay in loading the orders, therefore if you receive an order and you wish to print the label 10-15 minutes later, it won't be available yet. Also, there is no Fedex discount for shipping through Shippo, you can only use your own account which is not really that useful

Forge Hardware Studio
United States
19 days using the app
Edited July 1, 2016

WOW... The best app on the Shopify App market to date. And I have been around for over 12 months here with the revenues of over $300,000 to date. Great value and solid implementation. I discovered what "efficiency" is... Saving money makes my day! Integrated UPS, FedEx and USPS in one spot with shippo. I previously used Stamps.com windows app for all my shipping. Turns out I would have saved a lot more money if I switched to Fedex ground with faster & GUARANTEED delivery times and cheaper pricing.

New Wave Swim Gear
United States
17 days using the app
March 24, 2016

So great! We've been paying pitney bowes $15.99 a month to get us WORSE deals on labels. With shippo there's no monthly fees and packages get there faster for cheaper. So happy I tried this out.

Americanadorn
United States
16 days using the app
December 19, 2015

Very helpful! We are enjoying this one - has definitely increased productivity.

Seed Sack
United States
15 days using the app