Shipway Order Tracking , 202 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
    178
  • 4% of ratings are 4 stars
    9
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    3
  • 6% of ratings are 1 stars
    12
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

January 30, 2022

It don't show the message on the top of the page. I tries evrything I can but I just can have the two boxes but no messages on the top

Super Forme
Martinique
23 minutes using the app
Shipway replied February 25, 2022

Hi Team,
We are not able to understand what exactly are you referring to, as we are are tracking & notifications app.
We have been trying to contact you over email and there is no response.
We would request you to please allow us to serve you by sharing us more details?

January 4, 2022

It will not sync my fulfilled orders from shopify after I installed it for about a half hour trying to sync them so I cancelled the app.

Secure Hauling
United States
5 minutes using the app
Shipway replied February 25, 2022

Hi Team,
We have been trying to contact you over email and there is no response.
We would request you to please allow us to serve you by sharing us more details?

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