Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

December 9, 2024

We’ve had an incredible experience using Tapcart for our app at Feels So Good. The platform is pretty intuitive and makes managing our app a seamless. From setting up push notifications to analyzing customer behavior, it’s been a super helpful having this app. The initial setup and integration was also smooth, ensuring we had strong launch right from the start.

A special shoutout to our account ...

Feels So Good
United States
Over 1 year using the app
Tapcart replied December 12, 2024

Thank you for sharing your experience! We’re thrilled to hear that Tapcart has made managing your app seamless. It’s great to know Tyler’s dedication and insights have been ...

February 10, 2025

We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else.

When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess.

We've rebuilt our website with specific partners that they recommend for ...

Once Upon a Tee
United States
About 3 years using the app
Tapcart replied February 12, 2025

Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations.

Our team takes concerns like this seriously ...

February 6, 2025

Tyler has been extremely helpful in getting our app updated and improved this year! We appreciate him being proactive and very knowledgable about the platform!

Red Land Cotton
United States
Almost 3 years using the app
Tapcart replied February 12, 2025

Thank you for your kind words! We’re so glad to hear that Tyler’s expertise and proactive support have helped improve your app. We appreciate your partnership and look ...

January 21, 2025

Tapcart is great, simple and easy to use, the new custom blocks are fantastic allowing us to try out new and intereesting things to extend fucntionality! Love working with them especially Cole, fantasic human!

Mvintage
Malta
Over 3 years using the app
Tapcart replied January 22, 2025

Thank you for your kind words! We’re so glad you’re enjoying Tapcart’s simplicity and the new custom blocks for extending functionality. It’s wonderful to hear Cole has made ...

November 20, 2024

The team at TapCart has been super helpful with everything related to our app. Customer service is spot on and the communication is great. The platform itself is very user-friendly, and allows for us to manage our mobile app without any issues. Setting up push notifications is easy and such an effective tool for us to engage with our customers. Then seeing the customer behavior in the push ...

Vinegar Syndrome
United States
Over 3 years using the app
Tapcart replied November 21, 2024

We’re so glad to hear that Tapcart has been user-friendly and helpful in managing your mobile app. It’s great that the push explorer has been effective in gaining insights. ...

November 20, 2024

Innovative, Seamless, and a Game-Changer for E-Commerce

Tapcart has revolutionized the way MJ Wholesale engages with our customers! As a business deeply rooted in wholesale, we needed a mobile solution that could keep up with our dynamic needs—and Tapcart delivered beyond expectations.

Highlights of our experience:

Effortless Integration: Tapcart’s setup was a breeze. Within hours, our Shopify ...

MJ Wholesale
United States
Over 2 years using the app
Tapcart replied November 21, 2024

Thank you so much for the well-thought-out review! We’re thrilled to hear how Tapcart has revolutionized your customer engagement and supported MJ Wholesale’s dynamic needs. ...

November 22, 2024

We have enjoyed using Tapcart and our customers love the flexibility of ordering through our app. The platform is easy to use and our account rep, Alex, keeps us updated with new features and support when we need it. The initial set up and integration process was smooth, giving us the opportunity for a successful launch initially. We plan to continue using Tapcart and look forward to growing ...

White Oak Pastures
United States
Almost 2 years using the app
Tapcart replied December 3, 2024

Thank you for the thoughtful review! We're happy that a Tapcart-powered app has been a hit with your customers. It's even better knowing that the setup process led to a ...

November 14, 2024

★★★★★
Tapcart has been a game-changer for our Shopify store's mobile presence. The app made it incredibly easy to transform our existing shop into a professional-looking mobile app without any coding knowledge. Our customers love the smooth shopping experience, especially the fast checkout process and push notifications for order updates.
The analytics dashboard helps us understand customer ...

ALPAKA
United States
About 4 years using the app
Tapcart replied November 19, 2024

Thank you for the great feedback! We’re glad to hear Tapcart has enhanced your mobile presence and helps customers with order updates. Knowing our analytics dashboard helps ...

November 19, 2024

Can't recommend this enough!
Tapcart is very easy to use, for us as business owners and for customers. They keep improving their app and their integration options. Their support is superb, very fast response and helpful. Shoutout to our account manager, Alex, who's always doing extra miles to help us and making sure we are maximizing our app capabilities.

Buttonscarves
Singapore
Over 4 years using the app
Tapcart replied November 21, 2024

Thank you for the glowing review! We’re delighted to hear Tapcart has been easy to use for both you and your customers. It’s fantastic that Alex’s dedication has helped you ...

November 13, 2024

Would Give 6 Stars If Possible! Tapcart has been a game-changer for our business. Not only has it boosted sales, but it also allows us much easier accessibility to our customers. From the beginning the team at Tapcart has been fantastic. They helped us immensely in building and customizing our app to fit our brand style exactly. The ability to schedule and send push notifications to app ...

Pete & Pedro
United States
Over 1 year using the app
Tapcart replied November 15, 2024

Thank you for sharing your incredible experience! It's awesome to hear that Tapcart has been a game-changer for your business-- boosting sales and customer accessibility. We' ...