Reviews (484)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting mobile engagement, conversions, and sales, noting its user-friendly interface with drag-and-drop functionality and effective marketing tools like push notifications. They appreciate the seamless Shopify integration and responsive support, which often enables apps to go live in under two weeks. Extensive customization options and smooth integration with other apps enhance functionality, leading to a faster shopping experience and increased revenue.

December 9, 2024

We’ve had an incredible experience using Tapcart for our app at Feels So Good. The platform is pretty intuitive and makes managing our app a seamless. From setting up push notifications to analyzing customer behavior, it’s been a super helpful having this app. The initial setup and integration was also smooth, ensuring we had strong launch right from the start.

A special shoutout to our account manager, Tyler, who has been exceptional. Tyler goes above and beyond to ensure we’re getting the most out of Tapcart, always keeping us informed about new features and providing top-notch support. It’s clear that the Tapcart team genuinely cares about their clients. Excited to continue growing with them and see our app grow too!

Feels So Good
United States
Over 1 year using the app
Tapcart replied December 12, 2024

Thank you for sharing your experience! We’re thrilled to hear that Tapcart has made managing your app seamless. It’s great to know Tyler’s dedication and insights have been so valuable. We’re excited to continue supporting your growth and seeing your app thrive!

November 20, 2024

The team at TapCart has been super helpful with everything related to our app. Customer service is spot on and the communication is great. The platform itself is very user-friendly, and allows for us to manage our mobile app without any issues. Setting up push notifications is easy and such an effective tool for us to engage with our customers. Then seeing the customer behavior in the push explorer is an added bonus.

We've been with TapCart for a few years now, and have nothing but good things to say about them. They are always updating their service, trying new things, and keeping us well informed about upcoming features and how it may pertain to our brand.

Highly recommend!

Vinegar Syndrome
United States
Over 3 years using the app
Tapcart replied November 21, 2024

We’re so glad to hear that Tapcart has been user-friendly and helpful in managing your mobile app. It’s great that the push explorer has been effective in gaining insights. We’re excited to keep providing updates and features that align with your brand’s goals. Thanks for being a part of the Tapcart family!

February 10, 2025

We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else.

When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess.

We've rebuilt our website with specific partners that they recommend for their integration partners to have a seamless app and website experience only to get to the end and find out that the MOST major components don't work. I could go on and on.

If you have a smaller catalog or need a very basic user experience, you can probably make this app work at a price. But I wouldn't recommend Tapcart to anyone based on my recent experiences.

Once Upon a Tee
United States
About 3 years using the app
Tapcart replied February 12, 2025

Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations.

Our team takes concerns like this seriously and we’ve informed the appropriate team members. They have reached out to you directly via email.

We truly value your business and want to do everything we can to address your concerns and improve your experience. Please know that we are here to help!

February 6, 2025

Tyler has been extremely helpful in getting our app updated and improved this year! We appreciate him being proactive and very knowledgable about the platform!

Red Land Cotton
United States
Almost 3 years using the app
Tapcart replied February 12, 2025

Thank you for your kind words! We’re so glad to hear that Tyler’s expertise and proactive support have helped improve your app. We appreciate your partnership and look forward to seeing your continued success with Tapcart!

January 21, 2025

Tapcart is great, simple and easy to use, the new custom blocks are fantastic allowing us to try out new and intereesting things to extend fucntionality! Love working with them especially Cole, fantasic human!

Mvintage
Malta
Over 3 years using the app
Tapcart replied January 22, 2025

Thank you for your kind words! We’re so glad you’re enjoying Tapcart’s simplicity and the new custom blocks for extending functionality. It’s wonderful to hear Cole has made such a positive impact—he’s truly an incredible part of our team!

November 20, 2024

Innovative, Seamless, and a Game-Changer for E-Commerce

Tapcart has revolutionized the way MJ Wholesale engages with our customers! As a business deeply rooted in wholesale, we needed a mobile solution that could keep up with our dynamic needs—and Tapcart delivered beyond expectations.

Highlights of our experience:

Effortless Integration: Tapcart’s setup was a breeze. Within hours, our Shopify store transformed into a fully functional mobile app, reflecting our brand’s aesthetics perfectly.
Enhanced User Experience: The app’s sleek and intuitive design provides our customers with a smooth shopping experience. We’ve seen an impressive increase in mobile engagement and conversions since launch.
Powerful Push Notifications: Staying connected with our audience has never been easier. With Tapcart, we’ve successfully sent tailored promotions and product updates, leading to higher retention rates and reorders.
Customizability: Their drag-and-drop editor gave us creative freedom while maintaining simplicity. It feels like having a developer in-house without the high cost!
Tapcart isn’t just an app; it’s a partner in scaling our business. We’re excited to continue leveraging its features to build stronger relationships with our customers. Whether you’re a small business or a growing enterprise, Tapcart is a must-have tool for taking your e-commerce store mobile.

Kudos to the Tapcart team for creating such an innovative and reliable solution!

MJ Wholesale
United States
Over 2 years using the app
Tapcart replied November 21, 2024

Thank you so much for the well-thought-out review! We’re thrilled to hear how Tapcart has revolutionized your customer engagement and supported MJ Wholesale’s dynamic needs. From seamless integration to powerful push notifications, it’s great to see how our platform has helped enhance your mobile experience and drive results. We’re excited to continue partnering with you as you scale and strengthen your customer relationships. We appreciate your support and are happy to always be of service.

November 22, 2024

We have enjoyed using Tapcart and our customers love the flexibility of ordering through our app. The platform is easy to use and our account rep, Alex, keeps us updated with new features and support when we need it. The initial set up and integration process was smooth, giving us the opportunity for a successful launch initially. We plan to continue using Tapcart and look forward to growing sales even more with their customizations and push notifications.

White Oak Pastures
United States
Almost 2 years using the app
Tapcart replied December 3, 2024

Thank you for the thoughtful review! We're happy that a Tapcart-powered app has been a hit with your customers. It's even better knowing that the setup process led to a successful launch! It’s great that Alex’s updates and support have been valuable. We’re excited to support your growth with customizations and push notifications!

November 14, 2024

★★★★★
Tapcart has been a game-changer for our Shopify store's mobile presence. The app made it incredibly easy to transform our existing shop into a professional-looking mobile app without any coding knowledge. Our customers love the smooth shopping experience, especially the fast checkout process and push notifications for order updates.
The analytics dashboard helps us understand customer behavior, and the customization options let us maintain our brand identity. Definitely worth the investment if you're serious about mobile commerce!

ALPAKA
United States
About 4 years using the app
Tapcart replied November 19, 2024

Thank you for the great feedback! We’re glad to hear Tapcart has enhanced your mobile presence and helps customers with order updates. Knowing our analytics dashboard helps you understand customer behavior and grow your brand, is rewarding. We're excited to help you reach new heights!

November 19, 2024

Can't recommend this enough!
Tapcart is very easy to use, for us as business owners and for customers. They keep improving their app and their integration options. Their support is superb, very fast response and helpful. Shoutout to our account manager, Alex, who's always doing extra miles to help us and making sure we are maximizing our app capabilities.

Buttonscarves
Singapore
Over 4 years using the app
Tapcart replied November 21, 2024

Thank you for the glowing review! We’re delighted to hear Tapcart has been easy to use for both you and your customers. It’s fantastic that Alex’s dedication has helped you maximize your app’s potential. We’re excited to keep supporting your growth!

November 13, 2024

Would Give 6 Stars If Possible! Tapcart has been a game-changer for our business. Not only has it boosted sales, but it also allows us much easier accessibility to our customers. From the beginning the team at Tapcart has been fantastic. They helped us immensely in building and customizing our app to fit our brand style exactly. The ability to schedule and send push notifications to app subscribers is one that every business needs in today's age. If you're searching for someone to help you add an app to your business profile, congrats, your search has ended. You've found the best in the biz!

Pete & Pedro
United States
Over 1 year using the app
Tapcart replied November 15, 2024

Thank you for sharing your incredible experience! It's awesome to hear that Tapcart has been a game-changer for your business-- boosting sales and customer accessibility. We're happy that our team helped customize your app perfectly and that you’re making the most of push notifications. Here’s to continued excellence together!