Reviews (465)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer engagement, with some reporting up to 47% of their sales generated through it. It offers extensive customization options, including push notifications and drag-and-drop templates, ensuring brand consistency. The app is noted for its quick and responsive performance, contributing to a smooth user experience. Merchants also praise the responsive and effective customer support, with dedicated account managers providing strategic insights and technical assistance. Regular updates and new features keep the app modern and efficient, making it a valuable tool for capitalizing on mobile traffic.

March 26, 2024

We are OBSESSED with Tapcart! It has quickly become our most efficient channels in terms of CVR, LTV, and AOV. Our customers rave about the in-app experience and we've really been able to nurture our community through exclusive content, deals, and early access. Tapcart truly provides a white glove service and we couldn't recommend it enough to fellow brands looking to expand to a new, exciting channel.

ZOA Energy
United States
About 2 years using the app
Tapcart replied March 28, 2024

Thank you so much for the glowing review! We're thrilled to hear that Tapcart has become such a valuable asset to your business, driving efficiency and fostering strong connections with your community. We're here to continue providing top-notch service and support as you grow on our platform.

March 12, 2024

We love Tapcart, it has streamlined our mobile app management process. Tapcart's user-friendly platform simplifies complexities. Some of the top value points: support with getting on the App Store, integrations, ease of design, and ongoing notifications for App Store maintenance/to-dos. Our account manager, Stephanie, continues to provide exceptional support and guidance throughout our experience. We will forever be loyal Tapcart partners!

MoxieLash
United States
About 3 years using the app
January 8, 2024

Tapcart is a great mobile app option for merchants that are looking to expand their means of marketing and selling points to customers! With it's ever expanding customizations, integrations, and beginner-friendly drag & drop features, this app will easily become a core part of your business model without even realizing it!

On top of the endless functionalities, customer service and support is unmatched. The team is very helpful and continues to make strides in any way necessary.

10/10 recommend Tapcart to any merchant on Shopify who is looking to step into introducing an app for their business.

The Saree Room
Canada
Over 2 years using the app
Tapcart replied January 10, 2024

Thank you so much for the positive review! We're thrilled to hear that Tapcart has become an integral part of your business model and call out for our Customer Success team. We appreciate your recommendation and look forward to continuing to support your business and overall growth!

April 1, 2024

Tapcart has been a turning point in our sales strategy, its usability is exceptional and allows you to do great things without investing large amounts of time. Thanks to the Tapcart team and especially to our Account Alex for his quick help and support and for giving us advice to implement new strategies and achieve success with our App. Without any doubt it was a great decision!

Saigu Cosmetics
Spain
10 months using the app
Tapcart replied April 9, 2024

We're so happy to hear that Tapcart has been a turning point for your sales strategy. It's great to hear that you find our platform's usability exceptional and efficient, saving YOU valuable time.

We're grateful for your appreciation of our team, especially Alex! Thank you for choosing Tapcart – we're excited to continue supporting your success!

December 5, 2023

Tapcart is a must-have mobile app to integrate with your e-commerce strategy. We have been using Tapcart since 2020 and it is now a core part of our e-commerce business. The platform is extremely easy to use with drag & drop template features and their account managers are always very helpful and insightful. 10/10 recommend!

Reason Clothing
United States
About 3 years using the app
Tapcart replied December 7, 2023

Thank you for your review! We're thrilled to hear that Tapcart has become a vital part of your ecom strategy. We consider ourselves an extension of your team and value our partnership with Reason. Cheers to continous success with your mobile app!

March 9, 2024

Not only is this a great app to use to turn your online store into a mobile app easily, but the customer service that supports you and Tapcart is by far amazing!!! Would recommend Tapcart to anyone!

Ascent Nutrition
United States
9 months using the app
Tapcart replied March 11, 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with both our app and our Customer Success team. If you ever need anything else, don't hesitate to reach out. We appreciate your recommendation!

March 12, 2024

Tapcart is a must-have mobile app that has completely changed our Ecommerce & Marketing strategy. Their team is incredibly resourceful and we've been able to partner up on all things custom blocks, roadmap, messaging strategy and more. I'd recommend Tapcart to any growing brand looking to expand their channel growth. Last thing - we've been able to essentially mirror our mobile experience across the app, but with more incentives, for our dedicated app cohort.

BYLT Basics
United States
About 1 year using the app
Tapcart replied March 14, 2024

Thanks for sharing your experience and for the recommendation! It's truly inspiring to hear how we've helped enhance your Ecom and Marketing strategy. We're excited to see how BYLT continues to leverage the mobile app for further success.

April 5, 2024

We couldn't be happier with Tapcart. The platform itself is super easy to use and the team is so helpful and really wants to help our app succeed. They are constantly improving the app with new features and do such a great job communicating the road map for what is to come in the future.

Pillow Cube
United States
6 months using the app
Tapcart replied April 9, 2024

We're ecstatic to hear your glowing feedback about Tapcart! Your satisfaction with our user-friendly platform and our team's unwavering support truly means a lot to us. We're committed to continuously enhancing our app with new features and transparently communicating our roadmap for the future. Thank you for choosing Tapcart – we're here to ensure your app's ongoing success!

February 13, 2024

Tapcart is such a great all in one product. I love our app, updating it is so easy & effortless. Most importantly, I know I have the best teammate leading our company to success in Stephanie Parker. She is always there for me - helping with strategy, always with a smile.

Highly recommend this app - it makes our app effort a total breeze, with a stunning and easy UI.

-Alex, Lifeboost Coffee

Lifeboost Coffee
United States
Over 2 years using the app
Tapcart replied February 15, 2024

Thank you for your glowing review of Tapcart! We're so happy that you find our app effortless to update. We'll be sure to give Stephaine some praise and love to hear she's been instrumental in your success. We're here to help you every step of the way as you continue to grow!

March 11, 2024

A great way to make your Shopify store into a mobile app on iOS and Android. Very easy to use and the team's very active in providing support and updates.

TITAN
Philippines
Over 2 years using the app
Tapcart replied March 13, 2024

Thank you for your kind words! We're thrilled to hear you're enjoying our platform and support.