Reviews (477)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and improving customer engagement. They value its seamless Shopify integration, easy-to-use interface, and features like push notifications and fast checkout. The analytics dashboard and responsive support team, offering personalized advice and regular check-ins, are also appreciated. Merchants consider it a significant enhancer of mobile commerce efficiency.

November 20, 2024

The team at TapCart has been super helpful with everything related to our app. Customer service is spot on and the communication is great. The platform itself is very user-friendly, and allows for us to manage our mobile app without any issues. Setting up push notifications is easy and such an effective tool for us to engage with our customers. Then seeing the customer behavior in the push explorer is an added bonus.

We've been with TapCart for a few years now, and have nothing but good things to say about them. They are always updating their service, trying new things, and keeping us well informed about upcoming features and how it may pertain to our brand.

Highly recommend!

Vinegar Syndrome
United States
Over 3 years using the app
Tapcart replied November 21, 2024

We’re so glad to hear that Tapcart has been user-friendly and helpful in managing your mobile app. It’s great that the push explorer has been effective in gaining insights. We’re excited to keep providing updates and features that align with your brand’s goals. Thanks for being a part of the Tapcart family!

February 28, 2024

Great service, and great product. Help us provide customers a quicker option to shop with us.

Pier 1
United States
About 3 years using the app
Tapcart replied March 1, 2024

Thanks for the great review! We're so happy to hear that we're making your customers' experience seamless too.

November 20, 2024

Innovative, Seamless, and a Game-Changer for E-Commerce

Tapcart has revolutionized the way MJ Wholesale engages with our customers! As a business deeply rooted in wholesale, we needed a mobile solution that could keep up with our dynamic needs—and Tapcart delivered beyond expectations.

Highlights of our experience:

Effortless Integration: Tapcart’s setup was a breeze. Within hours, our Shopify store transformed into a fully functional mobile app, reflecting our brand’s aesthetics perfectly.
Enhanced User Experience: The app’s sleek and intuitive design provides our customers with a smooth shopping experience. We’ve seen an impressive increase in mobile engagement and conversions since launch.
Powerful Push Notifications: Staying connected with our audience has never been easier. With Tapcart, we’ve successfully sent tailored promotions and product updates, leading to higher retention rates and reorders.
Customizability: Their drag-and-drop editor gave us creative freedom while maintaining simplicity. It feels like having a developer in-house without the high cost!
Tapcart isn’t just an app; it’s a partner in scaling our business. We’re excited to continue leveraging its features to build stronger relationships with our customers. Whether you’re a small business or a growing enterprise, Tapcart is a must-have tool for taking your e-commerce store mobile.

Kudos to the Tapcart team for creating such an innovative and reliable solution!

MJ Wholesale
United States
Over 2 years using the app
Tapcart replied November 21, 2024

Thank you so much for the well-thought-out review! We’re thrilled to hear how Tapcart has revolutionized your customer engagement and supported MJ Wholesale’s dynamic needs. From seamless integration to powerful push notifications, it’s great to see how our platform has helped enhance your mobile experience and drive results. We’re excited to continue partnering with you as you scale and strengthen your customer relationships. We appreciate your support and are happy to always be of service.

March 21, 2024

Tapcart became 1/3 of our revenue overnight. Probably spend an hour a week managing it and it beats our website in every KPI. No brainer, must download for any ecom store.

Type One Style
United Kingdom
Over 1 year using the app
Tapcart replied March 25, 2024

That's incredible to hear! We're thrilled that Tapcart has had such a significant impact on your revenue and has surpassed your website in KPIs. Thank you for the glowing recommendation!

We're always here to help, please don't hesitate to reach out.

March 19, 2024

This is my second mobile app platform I've used, and Tapcart is by far the best. I've also worked with several other Shopify app vendors, and the Tapcart team (specifically Angelica & Chad) have been the best with migrating and implementing creative and effective strategies. Can't recommend Tapcart enough!

SoulKu
United States
About 2 months using the app
Tapcart replied March 25, 2024

Thank you so much for sharing your experience! We're thrilled to hear that Tapcart has exceeded your expectations, and we'll be sure to pass along your kind words to Angelica, Chad, and the rest of the team.

We're here to support you every step of the way, please don't hesitate to reach out if there's anything we can help with!

December 10, 2023

Cole my account manager has been super helpful all along the way, No issues has not been handled fast and efficient.

Tapcart has helped my revenue by more than 15% in the first month.

Its a no brainer 10/10

Northern Garms
United Kingdom
10 months using the app
Tapcart replied December 12, 2023

Thanks for the 5-star rating! We're thrilled to know that Cole has provided you with top-notch support, and we take pride in our efficient issue resolution. Congrats on the 15% lift in revenue!! We're excited to see your continued success with the mobile app. 🚀

November 20, 2024

100% Recommend. I have a account manager Alex who is super diligent and helpful. The app itself has our best conversion rates and AOV's, roughly 10% more than the store. This is a low hanging fruit every ecom store needs.

VIRUS USA
United States
9 months using the app
Tapcart replied November 21, 2024

It’s great to hear that the app has driven higher conversion rates and AOV's for your business. We’re glad Alex’s diligence and support have made a difference. Excited to see your continued success with Tapcart!

February 7, 2024

I had viajro app first, it’s less expensive and my app was visible without me having to contact them first to ask why it was missing which is what I had to do with tap cart.

Lu's Wigs
United States
5 months using the app
Tapcart replied February 9, 2024

I'm sorry for the inconvenience your experiencing. Our team is aware of your situation and is working to get in touch with you to resolve this issue.

March 27, 2024

We love Tapcart - A scalable solution that has increased our LTV and conversion rate. Plus our rep Lauren is awesome.

NOMATIC
United States
6 months using the app
Tapcart replied April 5, 2024

Thanks for the 5-star review! We're thrilled to hear Tapcart's boosting your LTV and conversions. We'll make sure to give Lauren kudos too!

January 11, 2024

The Tapcart setup implementation was absolutely amazing! Excellent customer service and QUICK setup and launch! Couldn't be happier!

The Hayloft Boutique, INC.
United States
8 months using the app
Tapcart replied January 16, 2024

We're thrilled you loved the Tapcart setup! Our team is always here for quick and excellent service. Thanks for your feedback!