Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

March 18, 2024

Tapcart is an amazing app for any merchants looking to make their way into the mobile market - especially since most customers are leaning into shopping through mobile apps. The onboarding process was completely smooth, and we have monthly check-ins with the team to ensure everything is running well and what we can improve on. With integrations like Klaviyo, Yotpo and Fast Simon - it was a no-brainer to use Tapcart to expand our business! Highly recommend!

707 Street
United States
About 1 year using the app
Tapcart replied March 20, 2024

Thanks for sharing your experience! We're thrilled to hear that Tapcart has been a valuable asset for your business.

If you ever need any further assistance or have suggestions for improvement, feel free to reach out. We're here to help!

June 6, 2024

Tapcart has been an excellent partner. The platform is user friendly and very easy and efficient to manage. Support is responsive in the event that we experience any issues, which is rare. Highly recommend!

local eclectic
United States
Almost 6 years using the app
Tapcart replied June 10, 2024

Thank you for your wonderful review! We're glad to hear you find Tapcart user-friendly and our support team responsive. We appreciate your recommendation and look forward to continuing to support you!

May 17, 2024

Having our store mobile app with Tapcart has been a game-changer for our business. The platform is incredibly user-friendly and easy to set up. Tapcart has significantly improved our customer engagement.

One of the standout aspects of Tapcart is their responsiveness. Any time we've had a question or needed support, their team has been quick to assist, ensuring that everything runs smoothly. A special shoutout to Cole, who has been a pleasure to work with—always professional, knowledgeable, and incredibly helpful.

CV Linens
United States
About 2 years using the app
Tapcart replied May 20, 2024

Thank you for your wonderful review! We're thrilled to hear that Tapcart has been a game-changer for your business and that our support team, especially Cole, is there anytime you have a question or need support. Thanks for sharing your positive experience. We look forward to continuing to support your journey with us!

April 26, 2024

We are grateful for Stephanie and the team at Tapcart! Their support has helped us create an app experience for our customers like no other. The platform itself is incredibly user friendly and they are always looking for ways to build upon their offering. The knowledge of various industries and how different tools can be utilized to improve our marketing tech stack is 2nd to none.

Savannah Sevens western life{&}style
United States
About 2 years using the app
Tapcart replied May 1, 2024

Thank you for your wonderful review! We're so glad to hear that our platform and the support from Stephanie and the team have made such a positive impact. We're excited to keep innovating and supporting your marketing tech stack. Here’s to creating more great experiences together!

April 2, 2024

Tapcart has been a phenomenal service to use over the last year. The platform is easy to use, but most importantly the team has been incredible in terms of support and customization. Very happy to have made the decision to move forward with them, great group to work with!

Gamer Supps
United States
Almost 2 years using the app
Tapcart replied April 9, 2024

We're thrilled to hear that Tapcart has been such a phenomenal service for you over the past year! It's fantastic to know that our platform's ease of use and robust support have exceeded your expectations. We're grateful for the opportunity to work with you and appreciate your positive feedback. Thank you for choosing Tapcart – we look forward to continuing to support your success!

March 9, 2024

Not only is this a great app to use to turn your online store into a mobile app easily, but the customer service that supports you and Tapcart is by far amazing!!! Would recommend Tapcart to anyone!

Ascent Nutrition
United States
Over 1 year using the app
Tapcart replied March 11, 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with both our app and our Customer Success team. If you ever need anything else, don't hesitate to reach out. We appreciate your recommendation!

March 26, 2024

Absolutely a game changer and the support on promotions or custom code blocks has been outstanding. Let’s remind you we are very tech savvy, but this still was a way better choice than building our own and should we decide later they will help with that as well. The results, pricing and support make this and Alex is the key to this companies success

Speed Society
United States
Over 2 years using the app
Tapcart replied March 28, 2024

We're thrilled to hear that Tapcart has been a game-changer for your business! Our team is dedicated to providing exceptional support, and we're glad to hear that our efforts with promotions and custom code blocks have been outstanding. We'll be sure to give kudos to Alex!

Don't hesitate to reach out if you ever need anything from us!

March 12, 2024

We love Tapcart, it has streamlined our mobile app management process. Tapcart's user-friendly platform simplifies complexities. Some of the top value points: support with getting on the App Store, integrations, ease of design, and ongoing notifications for App Store maintenance/to-dos. Our account manager, Stephanie, continues to provide exceptional support and guidance throughout our experience. We will forever be loyal Tapcart partners!

MoxieLash
United States
About 3 years using the app
March 12, 2024

Tapcart is a must-have mobile app that has completely changed our Ecommerce & Marketing strategy. Their team is incredibly resourceful and we've been able to partner up on all things custom blocks, roadmap, messaging strategy and more. I'd recommend Tapcart to any growing brand looking to expand their channel growth. Last thing - we've been able to essentially mirror our mobile experience across the app, but with more incentives, for our dedicated app cohort.

BYLT Basics
United States
Almost 2 years using the app
Tapcart replied March 14, 2024

Thanks for sharing your experience and for the recommendation! It's truly inspiring to hear how we've helped enhance your Ecom and Marketing strategy. We're excited to see how BYLT continues to leverage the mobile app for further success.

March 26, 2024

We are OBSESSED with Tapcart! It has quickly become our most efficient channels in terms of CVR, LTV, and AOV. Our customers rave about the in-app experience and we've really been able to nurture our community through exclusive content, deals, and early access. Tapcart truly provides a white glove service and we couldn't recommend it enough to fellow brands looking to expand to a new, exciting channel.

ZOA Energy
United States
About 2 years using the app
Tapcart replied March 28, 2024

Thank you so much for the glowing review! We're thrilled to hear that Tapcart has become such a valuable asset to your business, driving efficiency and fostering strong connections with your community. We're here to continue providing top-notch service and support as you grow on our platform.