Reviews (463)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, average order value, and customer lifetime value through its user-friendly interface and intuitive drag-and-drop features. It offers extensive customization options and integrates seamlessly with Shopify, enhancing the shopping experience with features like push notifications. The support team is noted for their responsiveness and proactive assistance, and the app's performance remains smooth even during high-traffic events like Black Friday. Merchants also appreciate the ease of implementation, with some launching their app in under two weeks, and effective integration with tools like Klaviyo, Yotpo, and Fast Simon.

March 9, 2024

Not only is this a great app to use to turn your online store into a mobile app easily, but the customer service that supports you and Tapcart is by far amazing!!! Would recommend Tapcart to anyone!

Ascent Nutrition
United States
9 months using the app
Tapcart replied March 11, 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with both our app and our Customer Success team. If you ever need anything else, don't hesitate to reach out. We appreciate your recommendation!

February 13, 2024

Tapcart is such a great all in one product. I love our app, updating it is so easy & effortless. Most importantly, I know I have the best teammate leading our company to success in Stephanie Parker. She is always there for me - helping with strategy, always with a smile.

Highly recommend this app - it makes our app effort a total breeze, with a stunning and easy UI.

-Alex, Lifeboost Coffee

Lifeboost Coffee
United States
Over 2 years using the app
Tapcart replied February 15, 2024

Thank you for your glowing review of Tapcart! We're so happy that you find our app effortless to update. We'll be sure to give Stephaine some praise and love to hear she's been instrumental in your success. We're here to help you every step of the way as you continue to grow!

March 14, 2024

Tapcart offers a user-friendly platform that helps businesses quickly build and update mobile apps, effortlessly integrating with (most) other tech stacks. With its intuitive interface and seamless integrations, Tapcart boosts CRV, increases AOV, and drives up LTV by enhancing user engagement and fostering brand loyalty. By simplifying app management and offering features like push notifications, Tapcart empowers businesses to optimise their mobile commerce strategies and maximise their revenue potential. The team is super helpful too, shout out to Val, James and Jared.

Peppermayo
Australia
3 months using the app
Tapcart replied March 18, 2024

Thank you for the great review! We're thrilled to hear that Tapcart is helping you enhance your mobile commerce strategies and drive up key metrics like CRV, AOV, and LTV. We'll be sure to pass on your shoutout to Val, James, and Jared—they'll be delighted to hear they've made a positive impact. :)

If you ever need further assistance, feel free to reach out. Thanks for choosing Tapcart!

February 29, 2020

I want to convey my POV to the developers, $99 per month, in INR it is 7000 per month, INR 84000 annually, think of revisiting your pricing policy, with that amount one can built their own app, Saas always work if it is reasonable priced.

Uniform Sarees
India
About 6 years using the app
August 20, 2020

Tapcart has been a great additional channel for us to expand our reach and allow customers the ease of placing their orders on the app. Since we upgraded to the Enterprise model, we have seen 8X - 10X increases in sales due to the design help from the Tapcart team as well as keeping us informed and updated on new product releases and integrations. I would highly recommend Tapcart!

Spongellé
United States
About 6 years using the app
August 7, 2018

So far so good, teams beens super responsive and helpful via dashboard messaging. App is super smooth and clean, everyone will think you're a genius lol when you tell them you created a app for your store.

Godsofmankind
United States
About 6 years using the app
January 16, 2018

Such a great company to work with. We've built two apps with them so far and throughout the process, this team has been extremely responsive to all of our questions and concerns and unlike other firms we've dealt with in the past, they actually do what they say they'd do, when there is an issue or a glitch. Thank you guys. Keep up the awesome work.

Puff Puff Pass It
United States
Almost 6 years using the app
March 12, 2018

Great platform. Super helpful customer support. Always looking for suggestions to improve the app builder. HIGHLY recommend!

Kingzrsvp
United States
Over 5 years using the app
Edited December 13, 2022

Cool app and idea, needs upgrade to integrate apps. Pre-order app won’t work- so if this is a big part of your business - this app will cause issues with orders coming though- leaving customers angry that they paid and ordered something that not available.
Also we were one of the first customers trying their software, and now they keep upgrading asking for more money. That’s not the way you treat customers.

Buddha Pants®
United States
Over 5 years using the app
March 19, 2024

This is my second mobile app platform I've used, and Tapcart is by far the best. I've also worked with several other Shopify app vendors, and the Tapcart team (specifically Angelica & Chad) have been the best with migrating and implementing creative and effective strategies. Can't recommend Tapcart enough!

SoulKu
United States
About 2 months using the app
Tapcart replied March 25, 2024

Thank you so much for sharing your experience! We're thrilled to hear that Tapcart has exceeded your expectations, and we'll be sure to pass along your kind words to Angelica, Chad, and the rest of the team.

We're here to support you every step of the way, please don't hesitate to reach out if there's anything we can help with!