Reviews (472)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing mobile commerce with its user-friendly, no-code platform. They report increased conversion rates and average order values due to features like push notifications and real-time analytics. The app offers extensive customization, seamless integration with Shopify and tools like Klaviyo, Yotpo, and Fast Simon, and reliable performance during peak traffic. Support is praised for being responsive and proactive.

August 1, 2024

This is a great tool for your customer toolbelt. Support is great and they are constantly iterating and improving. Our account manager Kenia is superb.

Rylee + Cru
United States
Over 2 years using the app
Tapcart replied August 13, 2024

Thanks for the great review! We’re happy to hear Tapcart has been helpful, and that Kenia has been great.

We look forward to continuing to support you as your business grows!

August 12, 2024

Phenomenal APP and a great team of experts to work with. I couldn't recommend it more!

Skinny Mixes
United States
7 months using the app
Tapcart replied August 22, 2024

Thank you so much for the fantastic feedback! We’re thrilled to hear that you’re enjoying the app and that our team has made a positive impact.

June 6, 2024

Tapcart has been an excellent partner. The platform is user friendly and very easy and efficient to manage. Support is responsive in the event that we experience any issues, which is rare. Highly recommend!

local eclectic
United States
Almost 6 years using the app
Tapcart replied June 10, 2024

Thank you for your wonderful review! We're glad to hear you find Tapcart user-friendly and our support team responsive. We appreciate your recommendation and look forward to continuing to support you!

June 14, 2024

Such a strong channel with high conversion rates and AOV. Easy set up and great customer care along the way. Highly recommend!

Lisa Says Gah
United States
Almost 3 years using the app
Tapcart replied June 21, 2024

Thank you for your wonderful review! We're glad to hear you're achieving higher conversion rates and AOV with Tapcart. We appreciate your recommendation and look forward to continuing to support you!

May 17, 2024

Having our store mobile app with Tapcart has been a game-changer for our business. The platform is incredibly user-friendly and easy to set up. Tapcart has significantly improved our customer engagement.

One of the standout aspects of Tapcart is their responsiveness. Any time we've had a question or needed support, their team has been quick to assist, ensuring that everything runs smoothly. A special shoutout to Cole, who has been a pleasure to work with—always professional, knowledgeable, and incredibly helpful.

CV Linens
United States
About 2 years using the app
Tapcart replied May 20, 2024

Thank you for your wonderful review! We're thrilled to hear that Tapcart has been a game-changer for your business and that our support team, especially Cole, is there anytime you have a question or need support. Thanks for sharing your positive experience. We look forward to continuing to support your journey with us!

April 26, 2024

We are grateful for Stephanie and the team at Tapcart! Their support has helped us create an app experience for our customers like no other. The platform itself is incredibly user friendly and they are always looking for ways to build upon their offering. The knowledge of various industries and how different tools can be utilized to improve our marketing tech stack is 2nd to none.

Savannah Sevens western life{&}style
United States
About 2 years using the app
Tapcart replied May 1, 2024

Thank you for your wonderful review! We're so glad to hear that our platform and the support from Stephanie and the team have made such a positive impact. We're excited to keep innovating and supporting your marketing tech stack. Here’s to creating more great experiences together!

March 15, 2024

Tapcart has been a great additional channel for us to expand our reach, providing a seamless avenue for customers to place orders via our app. Since launching two apps with them, we've seen a higher conversion rate and customer lifetime value (LTV) compared to our website. The team has been amazing to work with and keeps us updated on new product releases as well as works closely with us to build out features for our ever-evolving needs. I would highly recommend Tapcart for any brand looking to launch a mobile app!

Princess Polly USA
United States
Over 4 years using the app
Tapcart replied March 18, 2024

Thank you for the fantastic review! We're happy to hear that Tapcart has been such a valuable addition to your business, helping you expand your reach and drive higher conversion rates and LTV. It's great to know that our team's support and collaboration have been instrumental in meeting your needs. We appreciate your recommendation and are excited to continue working with you to achieve your goals.

If you ever need anything, feel free to reach out. Thanks for choosing Tapcart!

March 30, 2024

Tapcart gets it right everytime. From support to all the cool app features, it has been a God send for our business. On Black Friday 2023, tapcart literally saved us. Our online shopify store crashed several times throughout black friday and the app ran smoothly all day making sure we didn't miss a beat with our sales goals. Thank you for all the support and great service. Maekaeda

Brown Sugar Babe
United States
Over 1 year using the app
Tapcart replied April 9, 2024

We're thrilled to hear that Tapcart has been such a game-changer for your business! We're especially glad to hear that Tapcart came through for you during the crucial BFCM rush.

Thank you for your kind words and continued support, Maekaeda!

March 29, 2024

Tapcart is a fantastic and simple integration to give your customers a fantastic mobile experience (as well as unlocking another stream of revenue for you) It is super simple to use with prebuilt drag and drop templates to quickly build out your pages But also have more robust features that allow you to customize your app to fit your business needs! They also have fantastic Customer Service and our Account Manager is fantastic!

MTN OPS
United States
Over 2 years using the app
Tapcart replied April 9, 2024

We're thrilled to hear Tapcart has revolutionized your mobile experience and boosted revenue! It's great to hear that you've had such positive interactions with our Customer Success team and Account Manager – we'll make sure to give them props!

April 25, 2024

Tapcart has been a game-changer for our business! Revenue? Up. Average order value? Up. But most importantly, our customers are loving the enhanced experience. The mobile app is sleek, intuitive, and keeps them coming back for more. Shoutout to Halle, our Tapcart rep, for the exceptional support and constant suggestions. Couldn't ask for a better partner in our growth journey!

Buff Chick Supplements
United States
Almost 3 years using the app
Tapcart replied May 1, 2024

Thanks so much for your fantastic review! We're thrilled to hear about your success and that you and your customers are loving the app. Big shoutout to Halle for being such a great support. Here's to continued growth!