Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

November 14, 2024

Great team and great support! Beyond helping with the App, they're always open to sharing insight and advice for bettering the app with ideas for engagement, retention, and marketing strategies.

MagBak
United States
Over 1 year using the app
Tapcart replied November 19, 2024

Thank you for your kind words! We’re delighted to hear that our team’s support and insights have enhanced your app's experience. Cheers to helping you reach your retention ...

September 19, 2024

Great addition to your Shopify store. Works seamlessly and with custom blocks and more- you can code it to perform like your store. Tech support is amazing, super quick to reply and sort any issues or help with how to do things better. Monthly catch up with your own success manager which is brilliant- Chad is super helpful, replies quickly and actually understands our business. We are getting 47% ...

The Fat Butcher
United Kingdom
Over 2 years using the app
Tapcart replied September 25, 2024

Congratulations on driving 47% of your sales through the app! We appreciate the awesome review and are excited to hear that Tapcart has been a seamless addition to your ...

September 30, 2024

Working with Tapcart has been a fantastic experience. This is our first app, and they've been incredibly helpful from the very beginning, guiding us every step of the way. Our customer success manager, Halle, has been a pleasure to work with, always bringing best practices to our partnership. We look forward to continuing our success together!

Aromatics International
United States
Over 2 years using the app
Tapcart replied October 21, 2024

Thank you for the kind review! We're thrilled that your first app experience with Tapcart has been so positive, and it’s wonderful to hear how much Halle’s guidance and best ...

September 19, 2024

Was not familiar with apps at all before using tapcart, but now am pretty confident in navigating and building our store via the tapcart app platform. they make it super simple and user friendly. Cole has been a big support in ensuring happiness project is using the features to the fullest. we have seen significant changes in our online store since utilizing all of tapcart's features.

Happiness Project
United States
Over 3 years using the app
Tapcart replied September 25, 2024

Thank you for the great review! We're thrilled to hear that Tapcart has made navigating and building your store easy and user-friendly. We're also glad Cole’s support has ...

August 28, 2024

We love the simplicity that TapCart offers, and the ability to fully customize our app without the need for an app developer. Our rep, Alex, always goes above and beyond to provide us with new, exciting recommendations, is always ready to hop in when needed, and connects us to other teams within TapCart whenever we need it. The support has been outstanding and has given us a solid foundation to ...

Arctic Fox - Dye For A Cause
United States
Over 3 years using the app
Tapcart replied August 30, 2024

Thank you for the kind words! We’re thrilled to hear Tapcart’s ease of use has allowed you to customize your app without needing a developer. We're also glad Alex's support ...

August 27, 2024

We've been using Tapcart for about a year and a half. It's incredibly easy to use and update, and their staff is very responsive regarding potential bugs or updates. To make the most of your app, there's a little bit of a learning curve, but once you get it, it becomes 2nd nature to change things.

The app is quick and sleek, and makes it easy to showcase our brand in a way that a mobile browser ...

Staycoolnyc
United States
Over 1 year using the app
Tapcart replied August 30, 2024

Thank you for the great feedback! We’re thrilled to hear Tapcart has been easy to use and showcases your brand beautifully on mobile. Our team is always here to help, and we’ ...

August 27, 2024

If you are considering adding on an mobile app for your store. The only choice is tapcart. Any other app will not come close. It’s as simple as making the initial choice to use Shopify. The team and support are fantastic, if you’re extremely lucky you will receive Tyler Iannantuono as your account manager. Tyler has gone above and beyond to keep our team up to date on best practices and make sure ...

RTA
United States
Over 1 year using the app
Tapcart replied August 30, 2024

Appreciate the awesome review! We're thrilled to hear that Tapcart has exceeded your expectations and that Tyler's personalized support has made such a positive impact. He's ...

August 22, 2024

We’ve been using TapCart to run our Shopify store’s app for over a year now, and we couldn’t be happier! The platform offers fantastic customization, performance, and features, but what really stands out is the support.

Our TapCart representative, Lauren, goes above and beyond to ensure we always get the care we need. Whether it’s a quick question or a complex issue, she’s always there with ...

Seeking Health
United States
Over 1 year using the app
Tapcart replied August 27, 2024

Thank you for the amazing review! We’re thrilled to hear that Tapcart has taken your mobile experience to the next level, and we’re so glad Lauren has been such a great ...

August 23, 2024

We have been using Tapcart for over a year and a half, and we couldn't be more pleased with the results. The app provides an excellent shopping experience for our customers, with an intuitive and user-friendly interface that is particularly appreciated by our older clientele. Additionally, Tapcart has proven to be a highly effective sales channel, significantly contributing to increased sales for ...

Jack's Surfboards
United States
Over 2 years using the app
Tapcart replied August 27, 2024

Thank you for your glowing review! We’re happy to hear that Tapcart has enhanced your customers’ shopping experience and contributed to your sales growth. We love to hear ...

September 4, 2024

Game changer! So great to be so connected to your customers when social media just drowns you out these days. They are also a pleasure to work with, prompt and attentive.

NOOWORKS
United States
Over 2 years using the app
Tapcart replied September 13, 2024

Thank you for taking the time to leave us a review! We’re thrilled to hear that Tapcart has made it easier for you to stay connected with your customers and that our team has ...