Reviews (472)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing mobile commerce with its user-friendly, no-code platform. They report increased conversion rates and average order values due to features like push notifications and real-time analytics. The app offers extensive customization, seamless integration with Shopify and tools like Klaviyo, Yotpo, and Fast Simon, and reliable performance during peak traffic. Support is praised for being responsive and proactive.

August 23, 2024

We have been using Tapcart for over a year and a half, and we couldn't be more pleased with the results. The app provides an excellent shopping experience for our customers, with an intuitive and user-friendly interface that is particularly appreciated by our older clientele. Additionally, Tapcart has proven to be a highly effective sales channel, significantly contributing to increased sales for our business.

I would also like to express my gratitude to the Tapcart support team for their exceptional handling of all our support tickets. Their responsiveness and efficiency have been outstanding. Special thanks to Halle Lawnhurst for offering valuable insights to our marketing team and for educating us on new features. Her expertise has been incredibly beneficial.

We highly recommend this app!

Jack's Surfboards
United States
Over 2 years using the app
Tapcart replied August 27, 2024

Thank you for your glowing review! We’re happy to hear that Tapcart has enhanced your customers’ shopping experience and contributed to your sales growth. We love to hear that Halle and our support team have made such a positive impact on your experience.

We're always here to support you!

August 27, 2024

If you are considering adding on an mobile app for your store. The only choice is tapcart. Any other app will not come close. It’s as simple as making the initial choice to use Shopify. The team and support are fantastic, if you’re extremely lucky you will receive Tyler Iannantuono as your account manager. Tyler has gone above and beyond to keep our team up to date on best practices and make sure we have been positioned to maximize the impact of tapcart across all of our channels. He is highly driven to help his clients succeed also aided in adjusting his advice to fit our brand, as opposed to a one size fits all approach that most account reps take.

RTA
United States
About 1 year using the app
Tapcart replied August 30, 2024

Appreciate the awesome review! We're thrilled to hear that Tapcart has exceeded your expectations and that Tyler's personalized support has made such a positive impact. He's an incredible addition to our team and any brand he works with. We’re excited to continue supporting your success and growth!

September 4, 2024

Game changer! So great to be so connected to your customers when social media just drowns you out these days. They are also a pleasure to work with, prompt and attentive.

NOOWORKS
United States
Over 2 years using the app
Tapcart replied September 13, 2024

Thank you for taking the time to leave us a review! We’re thrilled to hear that Tapcart has made it easier for you to stay connected with your customers and that our team has been a pleasure to work with.

August 7, 2024

Going with Tapcart as our mobile app solution has been one of the best decisions we've ever made. It allowed us to monetize a whole new channel for us and gave our customers a much more personalized shopping experience with our brand. The feedback we have received from our customers has been outstanding. They're spending more on the app and we've seen a really high engagement rate. Best of all, we were even able to launch Tapcart in less than 2 weeks! It was that fast and easy.

The staff at Tapcart has been incredible, in particular our account rep Lauren, who is so knowledgeable, proactive and helpful to us - we can't thank them enough. We truly appreciate the partnership we have.

I would highly recommend Tapcart to any ecommerce business thinking about adding a native mobile solution. You'll see amazing results just like us.

Fame on Central
United States
About 1 year using the app
Tapcart replied August 13, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that Tapcart has made such a positive impact on your business. It’s great to hear the launch was quick and easy, and that Lauren has been so helpful as well. We truly value your partnership and appreciate the recommendation!

August 13, 2024

Working with Tapcart has been a seamless and positive experience.

A special mention goes to Cole, who has been instrumental in our success with Tapcart. His deep knowledge of the platform and his patience in helping me understand its features have made a world of difference.

I highly recommend Tapcart to anyone looking to take their mobile presence to the next level.

Buddha Power Store
United States
About 4 years using the app
Tapcart replied August 22, 2024

Thank you for the glowing review and recommendation! We’re so happy to hear about your seamless experience with Tapcart, and we’re especially proud to hear Cole has made such an impact.

November 14, 2024

Great team and great support! Beyond helping with the App, they're always open to sharing insight and advice for bettering the app with ideas for engagement, retention, and marketing strategies.

MagBak
United States
Over 1 year using the app
Tapcart replied November 19, 2024

Thank you for your kind words! We’re delighted to hear that our team’s support and insights have enhanced your app's experience. Cheers to helping you reach your retention and engagement goals!

August 19, 2024

Partnering with Tapcart has been a smooth and rewarding journey.

A huge shoutout to Tyler Iannantuono, whose expertise and patience have been game-changers in our success with the platform. His deep understanding of Tapcart's features has made all the difference.

I wholeheartedly recommend Tapcart to anyone eager to elevate their mobile presence.

ALBINO & PRETO
United States
5 months using the app
Tapcart replied August 22, 2024

Thank you for your kind words! We’re thrilled to hear about your rewarding experience with Tapcart, and we’re so glad Tyler’s expertise has made a difference.

July 15, 2024

Tapcart is an incredible app. Allows us to quickly launch a mobile app and cater better to our most loyal customers. The app pushes allow us to market to a select group effectively. Tyler Iannantuono is an amazing account manager who is always providing advice/insights to ensure we are getting the most out of our app. Couldn't recommend enough.

SoSweet
United Kingdom
Almost 2 years using the app
Tapcart replied July 24, 2024

Thank you for your glowing review! We're happy to hear that Tapcart has helped you effectively connect with your most loyal customers.

We appreciate your recommendation and are here to support you as your business continues to grow! And will be sure to give Tyler props as well. :)

July 11, 2024

Wow, what an amazing app! It has worked incredibly well for us. The team, especially Tyler I., our current Account Manager, has been exceptional. They have done an incredible job making it easy and fun for our customers to have a better shopping experience and to build long-lasting relationships with them by creating a mobile app with all our website information. Tyler ensures that our brand stays on top of the latest e-commerce and marketing trends by implementing all the necessary features and strategies into our mobile app.

SHUSHOP
United States
About 1 year using the app
Tapcart replied July 15, 2024

Thank you for your amazing review! We're thrilled that Tyler and our team have enhanced your customers' shopping experience.

We look forward to continuing to support you as your business grows!

July 18, 2024

Overall the app works well - we're still on a more basic plan so there are some limitations (hence the 4*), but looking into possibly upgrading to get the full works soon.
What is great is the dedicated service provided - our account manager Tyler works closely with us with regular calls to share ideas, best practices and support for our campaigns - he's been a massive help to understand how we can get the most out of our app and subscribers.

Goddiva
United Kingdom
Over 3 years using the app
Tapcart replied July 24, 2024

Thank you for your review! We're glad Tapcart is serving you well overall, and Tyler has been a massive help. As your business continues to grow and you consider upgrading for more features, we're always here to help!

Cheers!