Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify stores, user-friendly interface, and valuable features like real-time conversion rates, push notifications, and analytics. They appreciate the easy customization through the drag & drop template and dashboard. Many reported significant increases in revenue, customer retention, and sales conversion. The customer service is praised for being proactive and responsive, and the efficient onboarding process is also appreciated. The app's seamless syncing with websites is noted as a valuable tool for optimizing online stores.

Edited September 16, 2022

Excellent on boarding and set up experience from Val and the team. App was built out very quickly and all suggestions were implemented fast too. Our app runs very smoothly and updates with our Shopify back end without any issues. We're on the enterprise plan and have extensive support and guidance with regular calls. Highly recommend. Thank you!

JAKI
United Kingdom
2 months using the app
Edited March 7, 2019

We used Tapcart to develop a mobile shopping app for Mirandafrye.com. While there aren't a ton of customization options, they do have excellent customer support and for the affordable price (in comparison to a custom app) it does the job! Customer support is always super quick to respond. Thanks for the help, Tapcart.

Check out Miranda Frye on either Google Play or the Apple App Store to view Tapcart functionality.

Miranda Frye
United States
2 months using the app
August 18, 2021

Really great addition to our shopify store, sending push notifications is a game changer and the support is incredible. We have received monthly check in calls where we have been given advice on how we can improve the app & increase downloads.

Brass & Bone
Australia
2 months using the app
July 15, 2022

The Tapcart team helped us stand up our app super-fast with not much work - very plug and play. Looking forward to seeing our business grow as a result!

Jack Archer
United States
2 months using the app
April 19, 2021

Highly recommend this app for any ecommerce stores looking to launch their own app. We were able to plan/design and launch our app within 2 weeks start to finish. Great team, great product.

Apero Label
Australia
About 2 months using the app
November 27, 2017

I've been playing around with the app idea for quite some time. I've spoken to many apps here on Shopify that provide this service, and all of them were either missing a feature or two that was crucial to my business (such as live chat button, or my policies listed on the app), or they were open to adding those for me, but for a cost (as high as $9000 is what one of the apps quoted me).

If I were going to spend that much, i wanted to then hire my own developers and do my own app. With the holidays coming up and the busy season, I put it on the back burner.

But then somehow came across TapCart and was intrigued. I downloaded the trial and messed with it for a bit. I figured there was no harm in sending them a message asking about some of the features I wanted and there were two things that stood out to me the most:
1. they respond IMMEDIATELY. Music to my ears right there and then, because if there are ever issues in the future, I know they'll be there to assist right away. That's a huge plus.
2. They were accommodating in all of my requests. I even offered to pay them extra to implement those changes but they did them within a few hours! Very very impressive.

So my overall experience, absolutely AMAZING! Esp for the price that they are charging! Mind blowing!

You have got to get it! Thank me later.
This is absolutely not a paid review, nor a collaboration, or partnership. Truly just an honest review from a fellow business owner.

Egreis

Itty Bitty Toes
United States
About 2 months using the app
January 29, 2020

TapCart has help grow our fashion store to something we never imagine it to be! As big supporters and as a loyal customer, we highly recommend using their service for building your empire.

Women’s Fashion Clothing, Trendy Tops, Lingerie & Accessories | NOOK
United States
About 2 months using the app
February 21, 2020

They have fantastic customer service. My implement specialist was Val and she is beyond amazing! She went over and beyond to help me during my submission process.

Icon
United States
About 2 months using the app
September 21, 2018

Disappointed. Wasted an entire day only to find out they ONLY handle LLC. I'm a small woman owned business and cannot afford the legal paperwork. I spent several hours working on everything THEN went to apple to get the DUNS number only to be told that Tapcart ONLY does LLC or INC. There is NOTHING that says that anywhere! I wouldn't have wasted the time if I knew that.

JnJFarmKY
United States
Almost 5 years using the app
March 3, 2023

Val & James have been helpful in communicating, strategizing, and implementing our app launch in the Apple/Google stores. We're very excited to see this partnership grow and hope to see strong ROI out of Tapcart. Thank you!

Affliction Clothing
United States
About 2 months using the app
Tapcart replied March 6, 2023

Thank you for taking the time to leave us a review, we'll be sure to give Val & James props! Congrats on your app launch, we're excited to be your partner through this!