Reviews (463)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, average order value, and customer lifetime value through its user-friendly interface and intuitive drag-and-drop features. It offers extensive customization options and integrates seamlessly with Shopify, enhancing the shopping experience with features like push notifications. The support team is noted for their responsiveness and proactive assistance, and the app's performance remains smooth even during high-traffic events like Black Friday. Merchants also appreciate the ease of implementation, with some launching their app in under two weeks, and effective integration with tools like Klaviyo, Yotpo, and Fast Simon.

March 21, 2018

This is seriously a game changer! From start to finish was hassle free, the easy to use modules and the clean look to the design of the app gives it all these major stand out points! Would highly reccomendd and the staff are brilliant always about when you need them or something needs sorted get downloading now and seriously change your appearance 5/5 Tapcart

Storm Toys
United Kingdom
3 months using the app
October 10, 2019

User-friendly and a complete game-changer. We had around 2k downloads in our first week and can't wait to hit Black Friday with everything this powerful app has. Our belief is that apps are the next step in remaining connected in this digital focused world - and this app allows us to avoid algorithms and spam folders and connect right with our customers. We love it!

UberChic Beauty
United States
3 months using the app
Edited June 19, 2018

These guys were great becuase they put in a lot of effort into creating a great app for me.

The Travel Bra 2
Australia
3 months using the app
July 10, 2019

30 days after launching I can finally provide a sound review of tapcart. having tried 3 platforms that provide a similar solution our team made the decision to go with tapcart. in comparison to the other 2 platforms, Tapcart offered the best user interface, fastest load time, ease of implementation and their team also answers our questions faster and with more adequately.

CYSM PRO - Colombia y su Moda Mayoristas
United States
3 months using the app
November 29, 2022

This app is great. Easy integration and expert support. Highly recommend to merchants looking to increase customer retention and sales conversion.

GolfClubs4Cash
United Kingdom
3 months using the app
Tapcart replied December 2, 2022

Thank you so much for taking the time to leave us a 5-star review. Excited to see your app continue to grow with us!

September 12, 2019

The design experience is very very easy, so intuitive, if you have already a store, you can design your app in one day, after that to go live in iOS or Android , the Tapcart team take all the work and in 1 week you are online, they always are to help you. Thanks Tapcart team.

Aquadil
Mexico
3 months using the app
February 23, 2020

Tapacart is so disappointing, all they focus on is IOS and leave Android lacking features, if you want an app that has equal features on both IOS & Android don't take Tapcart you'll waste your money and time, They don't even provide Android SDK on Facebook & No deep links , what kind of a mobile developer who designs and forget some Android feature in this era?!
Another problem is that everything they offer is fixed they an't even allow you to pay them more money to get more customizations, the video blocks are a mess.
All this mess is tricky you find put these missing features after they have charged you fees, because they have to set up Facebook SDK, and in the end when you ask about android they start excuses that they will bling that features this year without even specifying, its so frustrating
It would be better if they stated it in description that they only give much focus on IOS
Their checkout process looks bad waste time for a user with small letters so difficult to read!

Kigali Discount
Rwanda
3 months using the app
August 10, 2017

Great team on hand - always helpful and quick to respond to your questions, very knowledgable and knows their stuff. Thank you guys. City Chocolates Pty Ltd

City Chocolates
Australia
3 months using the app
August 30, 2023

The onboarding process was incredible. It was very thorough and as we launch we're confident we have a great app that our audience will enjoy. The Tapcart design team did an excellent job of capturing our brand, creating images that look amazing, and they did it with amazing speed. Now we're ready to tell the world and see the impact on our business.

Kerusso.com
United States
3 months using the app
Tapcart replied September 1, 2023

Super stoked to hear you had a smooth onboarding and are loving the app design! Our design team works passionately to ensure that every brand's essence is captured perfectly, so it's great to hear that you felt that connection. Good luck with your app launch, we're excited to watch your community grow!

September 2, 2022

Incredible team through and through. App is easy to set up (they do most of the heavy lifting!), with great organization, strategies, and implementation goal setting. The push-notification feature in the age of saturated email and SMS marketing is key! Beautiful layout, easy to use. I'm just pleased with everything.

Mizzi Cosmetics
United States
3 months using the app