Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dashboard, customization options, and seamless Shopify integration. The push notification feature is highlighted for boosting sales and engagement. Merchants report increased customer retention and improved customer experience. The app's reliable performance, real-time updates, and conversion tracking are also valued. The customer service and design team are praised for their efficient and supportive setup assistance.

Edited June 22, 2020

When I first conceptualize my app, I knew that I had to create the first version myself. I’ve been went on to hunt for at builders that were similar two weeks and square, having drag and drop capabilities.

For some reason when I first surged I decided against tap card, mainly because of the prices but also because of the features. I went on to use Buildfire was the WORST EXPERIENCE OF MY LIFE. I never had more issues with a customer service team than I did with that company. After my trial with them, I immediately transferred to Buildfire which was my best decision yet!

I would recommend tap card to anyone in the world. Customer service is divine! I begin with a Eamon as my specialist and was then pushed to Val. BOTH of these humans having helped me TREMENDOUSLY and continue to help me when ever I need assistance on ANYTHING from app description to sign-up.

TapCart! You all have done a TREMENDOUS job and I hope you continue to grow, prosper and iterate! I have only ONE complaint. My sign up page is not working even after a “reboot” from the WONDERFUL Tapcart. I LOVE TAPCART!!! I would invest my LAST on TAPCART. I pray TAPCART has abundant success and continues in this path as you are doing as GREAT JOB!

Thank you for making my experience EASY.

- Shakyra Chrysostome CEO of BeauDASH

BeauDASH Beauty
United States
2 months using the app
October 19, 2022

I started looking into getting an app back in 2017 and whew, I wish I did it then. Why did I wait so long! They had me up and fully running in only 2 short weeks. I had tasks I had to do, if I completed them it was such a breeze but they took care of mostly everything. Val is AMAZING, 10/10 recommend her to get you started and then Christina will be taking over from here. I look forward to working with Christina on my growth phase. 10/10 recommend Tapcart. My only complaint is I wish it was based more on sales than just a flat fee especially in the beginning. It does push me to really grow this sales channel and I think it's a great implementation for the business however it would be great to have Tapcart grow with me instead of me walking into spending $1300-$1400 a month after the 2 month free trial. Other than that I recommend it all. Sign up. Do what they ask you to do. Don't miss a meeting. Watch how fast and awesome the team is! I definitely recommend!

Live Fabulously
United States
2 months using the app
January 7, 2021

Fantastic app, really easy to set up and launch. I love the customer UX too. The support has been great, Tapcart go above and beyond to help you.

TDN Tools
United Kingdom
2 months using the app
July 17, 2018

Excellent application with really great service. Thanks to the TapCart team for powering such an amazing application for us.

United States
2 months using the app
Edited September 16, 2022

Excellent on boarding and set up experience from Val and the team. App was built out very quickly and all suggestions were implemented fast too. Our app runs very smoothly and updates with our Shopify back end without any issues. We're on the enterprise plan and have extensive support and guidance with regular calls. Highly recommend. Thank you!

United Kingdom
2 months using the app
Edited March 7, 2019

We used Tapcart to develop a mobile shopping app for Mirandafrye.com. While there aren't a ton of customization options, they do have excellent customer support and for the affordable price (in comparison to a custom app) it does the job! Customer support is always super quick to respond. Thanks for the help, Tapcart.

Check out Miranda Frye on either Google Play or the Apple App Store to view Tapcart functionality.

Miranda Frye
United States
2 months using the app
August 18, 2021

Really great addition to our shopify store, sending push notifications is a game changer and the support is incredible. We have received monthly check in calls where we have been given advice on how we can improve the app & increase downloads.

Brass & Bone
2 months using the app
July 15, 2022

The Tapcart team helped us stand up our app super-fast with not much work - very plug and play. Looking forward to seeing our business grow as a result!

Jack Archer
United States
2 months using the app
April 19, 2021

Highly recommend this app for any ecommerce stores looking to launch their own app. We were able to plan/design and launch our app within 2 weeks start to finish. Great team, great product.

Apero Label
About 2 months using the app
February 21, 2020

They have fantastic customer service. My implement specialist was Val and she is beyond amazing! She went over and beyond to help me during my submission process.

United States
About 2 months using the app