Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify stores, user-friendly interface, and valuable features like real-time conversion rates, push notifications, and analytics. They appreciate the easy customization through the drag & drop template and dashboard. Many reported significant increases in revenue, customer retention, and sales conversion. The customer service is praised for being proactive and responsive, and the efficient onboarding process is also appreciated. The app's seamless syncing with websites is noted as a valuable tool for optimizing online stores.

March 8, 2018

They have the coolest designed app with high quality! I can't wait for Android version! It deserves the cost and I hope it will be always better!

+ Their support is amazing

212perf
Bahrain
14 days using the app
August 7, 2018

So far so good, teams beens super responsive and helpful via dashboard messaging. App is super smooth and clean, everyone will think you're a genius lol when you tell them you created a app for your store.

Godsofmankind
United States
14 days using the app
June 19, 2019

Un auténtico desastre. Han estado engañándonos durante 3 meses y hemos perdido nuestro tiempo y dinero. Me prometieron que la aplicación podía estar en español, pero no ha sido así. Hemos traducido toda la aplicación a español para ellos de manera gratuita y finalmente me dicen que no es posible implementar las traducciones. Voy a reclamar el dinero a Shopify, me siento estafado.

El Capote
Spain
12 months using the app
October 5, 2018

Design is great and price is very affordable, but the app has some obvious overlooks and really buggy. Customer has to add payment every time they checkout even though they are signed into their account and items that do not require shipping (digital downloads) won't let users complete purchase because it wants a shipping method to be added. The latest update has some nice additions (showing product reviews and design features) but really wish these other items would be considered and fixed.

Stylish & Co by Britt Mills
United States
About 1 year using the app
July 31, 2019

Highly recommend Tap cart for mobile app solution, loved the design and interface. Easy to use and integrate. Support from Cole was commendable. Thank you so much Tap cart and Cole :)

Indian Deals
Australia
12 months using the app
April 15, 2023

THE WORST PRACTICE MANAGEMENT. WE ARE TAKING LEGAL ACTIONS AGAINST TAPCART.

THIS APP IS NOT FULLY CUSTOMIZABLE, WE WERE BILLED $1800 + MONTHLY, FOR SERVICES NOT USED OR PROVIDED.

WE HAVE REPEATEDLY ASKED TAPCART TO PAUSE OUR ACCOUNT UNTIL WE FIGURE OUT APPLE ACCOUNT, BUT WE WERE TOLD AND GIVEN EXCUSES AND ZERO GUIDANCE ON HOW TO GO ABOUT PAUSING THE BILLING.

WE WERE PROMISED CREDIT, NOW WE ARE TOLD BY TAPCART THAT THEY CAN ONLY CREDIT 2 MONTHS. WE PROMISED THEM OUR BUSINESS IF WE WERE GIVEN CREDIT FOR THE MONTHS WE HAVE PAID, AT FIRST THEY AGREED NOW WE ARE TOLD "UPPER MANAGEMENT AND FINANCE" HAS ONLY AGREED TO PROVIDE US WITH 2 MONTHS CREDIT.

IT IS NOT OUR FAULT YOU START OUT BEING UNTRUTHFUL JUST TO GET CLIENTS TO SIGN UP.

REFUND US IN FULL, DO THE RIGHT THING AS A COMPANY. WE ARE NOT ASKING FOR YOUR MONEY, WE ARE ASKING FOR THE FUNDS YOU HAVE STOLEN FROM US ON A MONTHLY BASIS.

Tack N Bark
Canada
10 months using the app
Tapcart replied April 17, 2023

We are so sorry to hear that you had a negative experience. We take your concerns seriously and are committed to resolving this issue in the upcoming call with you.

June 20, 2019

I used this app to create a shopping app for my existing site, after 2 month and close to $400 (2 months @ $99 and a $200 apple developer account) My app is still not up and I keep getting the run around from DUNS, APPLE, and Tapcart. Thats$400 wasted! I was excited because I had my add created so quick, But that was short-lived. I cant believe I wasted all that money! -Upset business owner with $250K in sales a year.

UNBRIDLED TX
United States
10 months using the app
June 23, 2020

This app and company are a godsend! Staff was extremely helpful and i couldn't have asked for a better experience!

helpmedevvon
United States
11 days using the app
July 26, 2019

I highly recommend this! After using a different company for our app for a couple of years that left us feeling out dated with little to no customer service and updates I made the switch to Tapcart and it was extremely smooth and easy to switch! They are so quick to respond to any and all issues and the integration within Shopify makes it really easy to use! I love that there's an app to send push notifications from making this an easy asset to use on the go! I think my favorite part is the ability to send products and photos in notifications!

Lush Fashion Lounge
United States
11 days using the app
June 7, 2017

Great App, super easy to set up and use. Looking forward to seeing the analytical side become available :)

Kokohbikini
Australia
10 months using the app