Reviews (478)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting sales and improving customer engagement. They value its seamless Shopify integration, easy-to-use interface, and features like push notifications and fast checkout. The analytics dashboard and responsive support team, offering personalized advice and regular check-ins, are also appreciated. Merchants consider it a significant enhancer of mobile commerce efficiency.
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Very pleased with the high level of customer service and follow thru I received from Val at TapCart. All of my inquiries were thoroughly addressed in a timely and efficient manner. I appreciate the hard work, clear communication and promptness in assisting with my project.
Thanks again Val and the Tapcart Team.
We got started with TapCart to create a mobile app for our customers to order even easier with us. The team at TapCart is wonderful - especially Val. She is so responsive and helpful to all of our questions. We are very happy with what TapCart has enabled us to create to better our customer service experience and look forward to seeing how this enhances our business.
Highly recommend Tapcart. They're a tech platform that actually live up to their promised timelines. I was very impressed with the onboarding service. Quick response times and great efficiency in execution. It truely was an easy and quick experience to get an app live.
This app makes it easy for any business to have their own mobile native app on Google play store and Apple app store. Great company to work with, would highly recommend them.
5 stars for service, ease of integration & set up. 4 stars only as yet to launch and proof will be in the sales and campaign we have yet to launch about being the first sustainable ocean activewear label to have an app. Will keep you updated with how we go :) Big thank you to Sina for all your help and guidance!
So far it has taken most of the free trial to get set up in the apple app store. Just got notified that something is wrong with my D&B number and to call them and in about 2 days I should have it resolved. There went the rest of the free trial
Perfect app , very useful , not a waste of money, customer service is fantastic and they offer help, definitly recommend
Great App!! Our IOS and Android Apps were up and running in no time. It very easy to design and it was a breeze going through the Apple Store and Google Play approval. Cole, you are awesome!! Thank you Tapcart.
Support is very poor. They don't care if you grow and if you have everything working fine. Using tapcart only makes sense if you have more than 120000 monthly site visits and a team dedicated to the app. The customization is very limited, so keep in mind that your app will look like all the other tapcart apps. FB tokens have to be continually updated by yourself so you keep this in mind. Too expensive for the value it brings. My online store is actually better than my app. I wish I had given it some thought before jumping on this app provider, there are better solutions.
We apologize that our service did not satisfy your expectations. We set a high standard for our ourselves and are truly sorry to hear that standard was not met when interacting with our support team.
We want to provide all of our customers with the necessary tools to be successful and drive their apps' growth! With that, we are working on more customization features and have launched Tapcart Academy. This new lesson library has easy-to-follow videos that will teach you to design best practices and growth campaign strategies to drive adoption, without having a dedicated team to work on your app!
I have emailed you links to the resources I mentioned. If you have any questions/concerns, please don't hesitate to reach out to me at nicolette@tapcart.co!
Nicole and her team are amazing. We had a super crunched deadline to get our app up and running and they killed it. The communication was on point which is very important to us and they have answered every concern and jumped on changes immediately.
Thank you for your 5-star review! We love that you enjoyed your implementation experience with Nicole and our team! Excited to watch your app continue to grow!!