Reviews (475)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing mobile commerce with its user-friendly, no-code platform. They report increased conversion rates and average order values due to features like push notifications and real-time analytics. The app offers extensive customization, seamless integration with Shopify and tools like Klaviyo, Yotpo, and Fast Simon, and reliable performance during peak traffic. Support is praised for being responsive and proactive.

November 17, 2022

Highly recommend Tapcart. They're a tech platform that actually live up to their promised timelines. I was very impressed with the onboarding service. Quick response times and great efficiency in execution. It truely was an easy and quick experience to get an app live.

WelleCo Australia
Australia
About 1 month using the app
June 18, 2020

This app makes it easy for any business to have their own mobile native app on Google play store and Apple app store. Great company to work with, would highly recommend them.

GladGirl
United States
About 1 month using the app
May 25, 2017

5 stars for service, ease of integration & set up. 4 stars only as yet to launch and proof will be in the sales and campaign we have yet to launch about being the first sustainable ocean activewear label to have an app. Will keep you updated with how we go :) Big thank you to Sina for all your help and guidance!

Saltgyspy
Australia
Over 2 years using the app
February 4, 2021

So far it has taken most of the free trial to get set up in the apple app store. Just got notified that something is wrong with my D&B number and to call them and in about 2 days I should have it resolved. There went the rest of the free trial

Madden Enterprises
United States
Over 2 years using the app
March 6, 2018

Perfect app , very useful , not a waste of money, customer service is fantastic and they offer help, definitly recommend

The Football Fans
United States
About 1 month using the app
October 17, 2022

Support is very poor. They don't care if you grow and if you have everything working fine. Using tapcart only makes sense if you have more than 120000 monthly site visits and a team dedicated to the app. The customization is very limited, so keep in mind that your app will look like all the other tapcart apps. FB tokens have to be continually updated by yourself so you keep this in mind. Too expensive for the value it brings. My online store is actually better than my app. I wish I had given it some thought before jumping on this app provider, there are better solutions.

DICCI
Portugal
Over 2 years using the app
Tapcart replied November 23, 2022

We apologize that our service did not satisfy your expectations. We set a high standard for our ourselves and are truly sorry to hear that standard was not met when interacting with our support team.

We want to provide all of our customers with the necessary tools to be successful and drive their apps' growth! With that, we are working on more customization features and have launched Tapcart Academy. This new lesson library has easy-to-follow videos that will teach you to design best practices and growth campaign strategies to drive adoption, without having a dedicated team to work on your app!

I have emailed you links to the resources I mentioned. If you have any questions/concerns, please don't hesitate to reach out to me at nicolette@tapcart.co!

January 17, 2020

Great App!! Our IOS and Android Apps were up and running in no time. It very easy to design and it was a breeze going through the Apple Store and Google Play approval. Cole, you are awesome!! Thank you Tapcart.

Buygreenchem
United States
29 days using the app
December 13, 2022

Nicole and her team are amazing. We had a super crunched deadline to get our app up and running and they killed it. The communication was on point which is very important to us and they have answered every concern and jumped on changes immediately.

ElleebanaStoreUSA
United States
29 days using the app
Tapcart replied December 14, 2022

Thank you for your 5-star review! We love that you enjoyed your implementation experience with Nicole and our team! Excited to watch your app continue to grow!!

March 29, 2023

Such an amazing application and the implementation team was incredibly kind and super helpful! Once you get the hang of it, the app is incredibly easy to use and customize

The Candy Closet
United States
29 days using the app
Tapcart replied April 3, 2023

Thank you for sharing your positive experience with Tapcart! We are thrilled to hear that you found the app's experience user-friendly and that our implementation team supported you with kind and helpful support! Excited to watch the Candy Closet app grow!

April 30, 2021

Tapcart is a must-have if you are trying to grow your brand. The platform is well designed, user-friendly, and offers a great experience for users. We had our first call with tapcart on a Friday. 3 days later we were LIVE in the app store. Val and Robert were on top of things, they provided all the resources and help we needed to get launched.

eCommsell
United States
29 days using the app