Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

August 24, 2017

Really like this app, it's so useful and intuitive. Our customers easily able to sign up to our points system on our website www.bullbrand.co.uk, I'm amazed at the amount of people that do!

Bullbrand 3
United Kingdom
Almost 6 years using the app
Edited November 29, 2021

Overall their rewards system is working great for us. It's convenient and easy for our customers to understand. Whenever we encountered issues like points not reflecting, or customers not being able to log in, their customer support team is very responsive and helpful. They'll figure out what's wrong, will let you know what happened, and will fix it. Happy with our subscription!

Tree To Tub
United States
Almost 6 years using the app
Smile.io replied October 15, 2021

Thank you so much for your kind words! We'll always be around if you need our assistance ❤️

March 3, 2017

Awesome app! Super easy to set up. Great support!

Borrowed Boutique
United States
Almost 6 years using the app
Edited July 17, 2019

We have been using this app for some time now and it is everything it promises to be. This is an updated review. We are super satisfied with this app. It totally delivers results and and it is very easy to manage. We definitely recommend this app. https://astitchahalf.net/

A Stitch A Half
United States
Almost 6 years using the app
May 3, 2022

Great app from a team who actually cares. Smile.io routinely look for genuine feedback and went so far as to book a video conference with us to learn about how we get value from their app. The feature set is robust, the Klaviyo integration works, the app is lightweight - it's a complete package that just works.

Wild Ice Botanicals
United States
Almost 6 years using the app
Smile.io replied May 3, 2022

Thanks so much for leaving a review :) We are so glad that you are enjoying Smile! It was a pleasure chatting with you today! -Nicole

October 27, 2015

Easy to set up and even easier for our audience to join and start earning sweet perks. I'd love for it to integrate with our brick and mortar sales, too!

Anaapple
United States
Almost 6 years using the app
August 30, 2023

Extremely happy with the smile program. Tons of features and controls to customize the program to fit our brand. It is very easy to figure out how to setup everything the way we want it. Support is always a chat away and very quick to respond.

5% Nutrition
United States
Over 5 years using the app
Smile.io replied September 1, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

The Smile Team ✨

Edited July 19, 2022

Joshua was superb! Very helpful and informative. Helped me resolve a problem quickly and efficiently and he has excellent gif taste.
Lovely chap :)

FRAHM Jacket
United Kingdom
Over 5 years using the app
Smile.io replied July 19, 2022

Why thank you for the high praise my friend! It was wonderful chatting today, return for quick help and sick gifs anytime, we have both in equal supply! 😎

Cheers,
Joshua - Smile Team 🧙‍♂️

Edited February 28, 2018

We have been using Smile.io for over a year now to manage our loyalty and referral program. Recently, we decided to integrate the platform with our store to a greater extent and I am especially surprised at how good and responsive the their customer service is. Special shout out to Maggie M for the timely and pro-active assistance.

Idrinkcoffee
Canada
Over 5 years using the app
June 14, 2016

GREAT IDEA TO GET POSITIVE INCENTIVE TO INCREASE YOUR SALES!::) TRY IT , IT WORKS FOR ME:))

Alexandrakoumpa
United States
Over 5 years using the app