Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

March 5, 2023

Smile makes it easy to create a reward program on several different levels. Team is always available to help when you have questions too.

Brynn Capella
United States
Over 5 years using the app
Smile.io replied March 5, 2023

Thanks so much for taking the time to leave a review! We are so glad that you've found Smile easy to use, and out team helpful. Don't hesitate to reach out if there is anything else we can help you with :)

November 8, 2023

Lisa was very helpful with digging into the issue I had and finding viable solutions for it. I am very grateful for her assistance!

Eight Ounce Coffee
Canada
Over 5 years using the app
Smile.io replied November 9, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

September 18, 2023

Hannah was very helpful with a resolution!

barndoorboutiquetn
United States
Over 5 years using the app
Smile.io replied September 21, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩 We think Hannah is great, too!

Smile Team ✨

January 11, 2019

Just started using it, looks like a nice app, support is awesome too, replied within the short time, Thanks for your service. Keep doing the great work!

Global Trendz Fashion®
Canada
Over 5 years using the app
July 10, 2018

This app is great! What's even better though is their customer service. I would like to thank Maggie for all her help, rest assure she will find a solution for you. They say that they respond within a day, Maggie responded within 10 minutes...

Keep up the great work

Nsf Clothing
United States
Over 5 years using the app
June 30, 2023

Love the app, and so do our customers! Also kudos to their team for being so great to work with. Im always worried working with apps that I won't get customized support, but these guys are responsive and fast! I'm looking at you David! Thanks for the help!

bobo design studio
United States
Over 5 years using the app
Smile.io replied June 30, 2023

Thank you so much for your review we really appreciate your kind words.

Please reach out if there is anything else we can help you with

Cheers

The Smile Team

Edited November 15, 2023

Effective when utilized effectively, excellent support.

Winnipeg Outfitters
Canada
Over 5 years using the app
Smile.io replied November 5, 2023

Thank you so much for your kind words we really appreciate it.

We've reached out via email to see how we can improve our service

Best regards
The Smile Team

April 3, 2018

We just launched our Smile rewards program and so far the experience has been outstanding. The service and support we received from Fiona, our launch coordinator, was nothing short of excellent in all regards. I can't say enough good things about her and our experience with Smile.

Zedrics
United States
Over 5 years using the app
October 3, 2023

Smile is the best customer rewards platform. They integrate with most applications and have the best support.

MFI Medical
United States
Over 5 years using the app
Smile.io replied October 4, 2023

Thanks so much for taking the time to leave a review! We are so glad that you are enjoying Smile. Don't hesitate to reach out if there is anything we can help you with :)

August 25, 2016

We originally created our own rewards program. But, using Sweet Tooth is so much easier and is actually a little fun too. We are able to track its success and make tweaks as needed. It has worked great for us.

Pro Kayak Fishing
United States
Over 5 years using the app