Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

May 11, 2022

Jade from customer service fantastically directed me to where I needed to be to clear up a query.. very fast and efficient

Natural Nutrients
United Kingdom
Over 5 years using the app
Smile.io replied May 11, 2022

Thank you so much! It was lovely assisting you today :) -Jade <3

Edited July 17, 2016

Just what I was looking for with my online boutique! Excellent and easy to set up! My customers have been raving about the program. www.Conntempo.com

Conntempo Boutique
United States
Over 5 years using the app
February 5, 2018

Fiona provided excellent documentation and GIFs of RuPaul that really answered all of my questions. Obviously. Great app and support!

Croga
United States
Over 5 years using the app
June 26, 2019

I used this app too help with bringing customers back and this is the best free and easy to use loyalty program I have used. I run a retail store and it connects with your shopify pos customers and adds points depending on how you set it up too be redeemed after a certain amount is obtained

Thanks SMILE

WeVape Inc.
Canada
Over 5 years using the app
Smile.io replied July 2, 2019

Thank *you* for the five-star review! We really appreciate it. We're happy to hear you're enjoying our integration with Shopify POS. 😄

March 2, 2017

Free app that is really useful and loved by my customers!

Mr Fluffy
Singapore
Over 5 years using the app
July 1, 2020

I have nothing great to say about this app! I have seen such a growth with customer loyalty, customers excited to spend more and their customer service is top notch. Highly recommend!!

Tara Lynns Boutique
United States
Over 5 years using the app
Smile.io replied July 14, 2020

Thank you so much for your review! We're so happy to hear that our support team was able to help out!

February 14, 2017

Awesome app! Works well for both my customers and myself!

Wildsummerdesigns
United States
Over 5 years using the app
February 3, 2022

The platform is very easy to use and the customer service represents and provided FAQs are extremely helpful when I'm looking to receive additional information or resolve any issues.

Melanin Haircare
United States
Over 5 years using the app
Smile.io replied February 4, 2022

Thank you so much for taking the time to leave us this amazing review 💖

May 23, 2019

Smile looks great. Intuitive and easy to set up. Hoping it delivers the rewards we hope to our customers and our business.

UrbanBiker
New Zealand
Over 5 years using the app
Smile.io replied May 23, 2019

Thank-you for using our app, and for the five-star review! :)

September 25, 2017

Such a simple, effective Rewards Program. Our customers love this and really use it.
Thank you Maggie for being so helpful with the set up process.

Bakeology
United States
Over 5 years using the app