Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

Edited December 18, 2021

So far so good... My shop is not open as of yet im getting set up. So far what I see is good. I can't wait till the beginning of the year to open.

Essence Of Nature LLC
United States
Almost 5 years using the app
Smile.io replied December 24, 2019

Thanks so much for your review ✨ How exciting! Best of luck and please let us know if we can help with anything!

April 25, 2022

User friendly interface, great customer service, looking to get it set up with a few other brands in our company. Very great!

Kalahari Snacks
United States
Almost 5 years using the app
Smile.io replied April 25, 2022

Thanks so much for leaving a review, it was a pleasure helping you today :) -Jade <3

June 15, 2021

Absolutely Fantastic! Very easy to navigate and use, friendly interface, I don't think I could use any other app.

Rogue Online Pty Ltd
Australia
Over 4 years using the app
Smile.io replied June 15, 2021

Thank you for your awesome review! This definitely inspires us to provide more quality products and services to our merchant. ✨

Edited September 26, 2023

I had a fantastic customer support experience with Smile! They were incredibly responsive and promptly addressed my questions. We've used Smile for a few years now and it's been a valuable platform to help build and reward customer loyalty. Highly recommend.

Cheeky Chickadee Store
Australia
Over 4 years using the app
Smile.io replied May 24, 2023

Thank you for this kind review. We are delighted you found our support helpful and the onboarding process easy. Please reach out if there is anything else we can help with.

Cheers

The Smile Team

April 30, 2021

Our customers LOVE smile. And SMILE has been great to work with to help us with our needs as a company. Keep up the great work, and thank you!

Survival Frog
United States
Over 4 years using the app
Smile.io replied May 1, 2021

Thank you so much for the 5-star rating and that your customers are loving Smile! 😄

June 13, 2018

Great Support system!
I had no idea how to generate a code for the coupon, and Maggie from live chat helped me a lot!
This app always provides better idea for fixing problems :) love this app

Raykim
United States
Over 4 years using the app
July 11, 2017

From sweet tooth to smile, this app has been very helpful in rewarding loyal customers and recruiting new ones. The support team has been helping us fix whatever issues and grow our members base. Abby and Elli have been very patient and detailed in our correspondence.

Housebound
Canada
Over 4 years using the app
November 22, 2016

So easy to set up! I cannot wait to see the outcome

Dulcenailsprinkles
United States
Over 4 years using the app
Edited January 30, 2024

I vetted a few different rewards programs and landed on Smile. It has all the features I need and customer service is always helpful.

Seek & Swoon
United States
Over 4 years using the app
Smile.io replied March 15, 2022

Thank you so much for taking the time to leave us a 5 star review :)

We are super happy our customer support has been helpful!

If you need any further assistance, feel free to reach out! <3

- Jade & The Smile Team

February 3, 2023

Great Customer Service....Answered questions promptly! Very Much Recommended.
Lynn answered all my questions.

Hot Tracks
United States
Over 4 years using the app
Smile.io replied February 3, 2023

Thank you so much for this lovely review🌟

It was a pleasure chatting with you and So happy to hear about the positive experience. More power to your business. 💪✨ - Lynn 💖