Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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Great app and easy to use. It included everything that we needed in a loyalty rewards program. Excellent customer service as well!
Thank you so much for your 5-star review! We love hearing about your experiences and feedback, thank you for sharing! 💖
Easy to install! Great customer service, customers love it!
Amazing updates this year! Thanks so much for allowing more customization to the layout/position of the launcher. The ability to hide the launcher on certain pages is also a very important feature for mobile store displays. Customers were having difficulty being able to click "add to cart" on a product because of the launcher placement on product pages. Thanks a ton; great app!
This is by far the best Loyalty Rewards App available for shopify at the mosty reasonable price considering the customisation. It allows for the small business owner to get something solid in place in order to grow, starting at a mere 50 bucks. I love this program and I capitilized within 24 hours by social media marketing and Klaviyo integration. The only things it's missing, which may be something I get as I upgrade, is the ability to reward people for leaving a review. That would be awesome at the entry stage. I give this App 4.5 stars but will put down 5 as this is essential to any small business starting out and indeed going forwards. I can't see me ever uninstalling this amazing app.
UPDATE: Now I am definitely giving this a 5 star review. I added the Judge.me app, integrated it and now my customers have the option of gaining reward points for leaving product reviews. I am satisfied!
Thank you so much for this amazing review! It's so great to hear that we're able to help you grow!
Fantastic app, Have it used for a while. Will continue to use it in the future. Highly recommended..
Thank you so much for your generous vote of confidence, knowing we have provided a consistently remarkable experience makes us very happy - we will keep up that work!
- the Smile Team :)
Great Customer Service Every time! Very responsive. Love the videos they are able to send. I would recommend
Thank you so much for taking the time to leave a review, we love that you are enjoying the videos :) Thanks for the kind words!
Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..
Thank you for your review. We are delighted you find our app user-friendly. Please reach out if you need any help with your integrations.
Cheers
The Smile team
Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.
Thank you so much for your 5-star review! We agree - Rachel is super helpful! 💖
I love Smile.io. Several customers have already redeemed points. The interface is user friendly and pleasing to the eye. And their customer service is friendly and knowledgeable.
Thank you so much for this review 💛 We are so glad to hear that your loyalty program is off to such a great start 🚀🌈 Can't wait to see where it goes! We'll be here if there is ever anything else we can help you with 😊
Smile Team✨
Quick and solid customer support. Good working widget. Does what it says it does. Hefty price, but worth it.
Thank you so much for your review and your feedback! This is truly valuable to us 🙏