Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

February 9, 2022

Great app! We have been using if for a while now and it has been useful to our customers and our company!

The Whittle Shortline Railroad - Wooden Toy Trains!
United States
Almost 5 years using the app
Smile.io replied February 10, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

Edited May 3, 2017

So far the app has been easy to use and very straight forward to implement. Top help and information from Stuart Arsenault, what a guy. Don't be afraid to ask them questions.

Sauce And Brown
United Kingdom
Almost 5 years using the app
Edited April 24, 2023

We have been using Smile for several years now, we needed to make some tweaks to the program and the customer service support we received was 1st class (thanks Jade).
Very happy with this app.

Legotanks
United Kingdom
Almost 5 years using the app
September 27, 2016

So easy to use and customers lovee it !

Trend Up Clothing
United States
Almost 5 years using the app
December 30, 2020

We've used smile since we launched our website and now we're phasing into integrating to an app they've been nothing but helpful, excellent customer service.

Older Ghosts
United States
Almost 5 years using the app
Smile.io replied December 31, 2020

Thank you so much for the kind words and five-star rating! Our Merchant Experience team is so happy to help out. 😄

Edited October 24, 2023

Good Customer support and hopefully should help boost the store!

RepairMedia
United Kingdom
Almost 5 years using the app
Smile.io replied April 15, 2020

Thanks so much for your honest review & feedback! Definitely helps us improve 💪

October 14, 2016

Easy to use and quick setup. We are excited about our new loyalty program Good JuJu Rewards!

Juju Boutik
Canada
Almost 5 years using the app
April 28, 2022

Very useful app to help us engage with our customer base! Support team is always friendly and helpful!

Elizabeth Mott
United States
Almost 5 years using the app
Smile.io replied April 28, 2022

Thank you for your kind words! So happy we are able to help :) -Jade <3

Edited April 11, 2023

We have been using the Smile app for a few years now. A big shout out to Hannah who is always there for us whenever we need some support. Thanks Smile and thanks Hannah!

Tulle And Batiste
Australia
Almost 5 years using the app
October 9, 2023

I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.

High Quality - The Lifestyle Store
United States
Over 4 years using the app
Smile.io replied October 11, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team