Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,418)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

Edited October 20, 2017

nice app very quick and easy to use i would recommend
integrated nicely with my new website
xanacitytoronto.com

Xanacitytoronto
Canada
Over 4 years using the app
September 25, 2023

Jade was so helpful and even followed up!

Strong Coffee Company
United States
Over 4 years using the app
Smile.io replied September 26, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

September 19, 2021

This app is well thought out. Available anytime
I have had customers sign up a while ago, I'm hoping to obtain more.

The Doll Factory
United States
Over 4 years using the app
Smile.io replied September 21, 2021

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

March 2, 2017

I've just set it up, and I think it's going to be awesome! I'm trying out the free version, and if it get's sales I will upgrade to the paid feature. If it pays for itself at that stage I might even get the bigger plan! Thanks Sweet Tooth! - Samuel

Samuel J Art
Australia
Over 4 years using the app
April 1, 2022

We love using Smile for our loyalty program. The features are great and the app is super intuitive and easy to use. Support is also great and I got instant answers when I had questions.

D'IYANU
United States
Over 4 years using the app
Smile.io replied April 2, 2022

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪

May 20, 2017

Very nice features for a free app! Way to go!

Cheapest Vape Supplies
United States
Over 4 years using the app
March 24, 2022

One of the best customer service that I have received when contacting an app for support. Also is very intuitive and have a friendly UX dashboard.

Meat House Panamá
Panama
Over 4 years using the app
Smile.io replied March 25, 2022

Thank you so much for the review! 😄

September 25, 2016

Great app to integrate with your website

Awashdress
Canada
Over 4 years using the app
October 11, 2023

Smile has always been so flexible for us and allowed us to build the best plan around our needs.

The functionality of Smile has also always met our needs and helped us to increase our CVR.

We switched away from Smile to Rise but quickly found that wasn't the best choice for our platform. Smile allows for much greater customization of our program to meet our needs. We definitely recommend Smile for all of your loyalty needs.

Starpil Wax
United States
About 4 years using the app
Smile.io replied October 13, 2023

Welcome back and thanks for leaving a review! Don't hesitate to reach out if you have any further questions. We're always here when you need us!

Smile Team ✨

Edited September 11, 2024

We asked about a feature over a year ago. Lisa reached out to advise this feature was added to the Smile platform before it was even announced. Great customer service!

Cocoon Apothecary
Canada
About 4 years using the app
Smile.io replied September 6, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Ezra — we think he's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨