Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Easy to install! Great customer service, customers love it!
Amazing updates this year! Thanks so much for allowing more customization to the layout/position of the launcher. The ability to hide the launcher on certain pages is also a very important feature for mobile store displays. Customers were having difficulty being able to click "add to cart" on a product because of the launcher placement on product pages. Thanks a ton; great app!
This is by far the best Loyalty Rewards App available for shopify at the mosty reasonable price considering the customisation. It allows for the small business owner to get something solid in place in order to grow, starting at a mere 50 bucks. I love this program and I capitilized within 24 hours by social media marketing and Klaviyo integration. The only things it's missing, which may be something I get as I upgrade, is the ability to reward people for leaving a review. That would be awesome at the entry stage. I give this App 4.5 stars but will put down 5 as this is essential to any small business starting out and indeed going forwards. I can't see me ever uninstalling this amazing app.
UPDATE: Now I am definitely giving this a 5 star review. I added the Judge.me app, integrated it and now my customers have the option of gaining reward points for leaving product reviews. I am satisfied!
Thank you so much for this amazing review! It's so great to hear that we're able to help you grow!
Fantastic app, Have it used for a while. Will continue to use it in the future. Highly recommended..
Thank you so much for your generous vote of confidence, knowing we have provided a consistently remarkable experience makes us very happy - we will keep up that work!
- the Smile Team :)
Unbelievably easy to work with. Thumbs up for the great work!!!
Great Customer Service Every time! Very responsive. Love the videos they are able to send. I would recommend
Thank you so much for taking the time to leave a review, we love that you are enjoying the videos :) Thanks for the kind words!
Very easy on boarding process
Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..
Thank you for your review. We are delighted you find our app user-friendly. Please reach out if you need any help with your integrations.
Cheers
The Smile team
Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.
Thank you so much for your 5-star review! We agree - Rachel is super helpful! 💖
Amazing! Super easy to set up and use from store owner POV. From trailing it as a customer, it's even easier. Love that it's available for mobiles and doesn't take over the screen. I was using another Loyalty Rewards App, but this one is far superior.