Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Built for Shopify

Reviews (6,195)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty and rewards system for enhancing customer retention and boosting sales. They appreciate features like the Loyalty Landing Page and Points on Product and Account Pages for their positive impact on business operations. The app is praised for its ease of setup and management, with a user-friendly interface suitable for both online and in-store use. Its performance is reliable, requiring minimal maintenance. Customer support is highlighted as quick and helpful, with staff members like Lisa, Lynn, and Brandon receiving special commendation. Merchants also value the seamless integration with Shopify and the utility of the free version for smaller businesses or newcomers.

Edited July 19, 2022

Joshua was superb! Very helpful and informative. Helped me resolve a problem quickly and efficiently and he has excellent gif taste.
Lovely chap :)

FRAHM Jacket
United Kingdom
Over 3 years using the app
Smile.io replied July 19, 2022

Why thank you for the high praise my friend! It was wonderful chatting today, return for quick help and sick gifs anytime, we have both in equal supply! 😎

Cheers,
Joshua - Smile Team 🧙‍♂️

April 11, 2017

So Far so Good! Customers seem to love it!

Super Cichlids
United States
Over 3 years using the app
June 15, 2021

Excelente aplicación, la recomiendo 100%. Impulsa y motiva a los clientes a consumir en nuestra tienda, acumular puntos y son felices cuando canjean sus puntos por créditos.

Go-To Shop
United States
Over 3 years using the app
Smile.io replied June 16, 2021

Thank you so much for your lovely review! 💖

March 6, 2018

Perfect for my shop and customers. No more sending freebies or discount codes, now they have to earn them through a point system. :D

Penelope Paula Handmade
United States
Over 3 years using the app
November 7, 2017

Love the app and the support from Maggie is fantastic. The only thing I don't like is that the image next to the rewards has a $. I'm guessing I can change that once I upgrade but as I have only just started out I can't afford to do that and two of my customers have already commented on it.

The Online Toy Store
United Kingdom
Over 3 years using the app
November 7, 2018

We've been using Smile for several months now at PNW Journey and we love it! We're seeing decent engagement and getting good feedback on our program. Smile is easy to setup and allows for lots of customization. The people that we've interacted with at Smile have all been great to work with. We highly recommend this rewards platform.

PNW Journey
United States
Over 3 years using the app
November 10, 2022

I love this app for gaining customer retention! Customer service is quick and responsive too! Been using it for years and highly recommend it.

Salacia Salts
United States
Over 3 years using the app
Smile.io replied November 10, 2022

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 💛

September 15, 2016

Great App. Highly recommend installing.

Adriftis Surf Co
Australia
Over 3 years using the app
August 28, 2016

Love this app!! Very easy to setup and start running an excellent rewards program which your customers would like and come again and again to your store. Sure it will increase the repeat customers.

Ribbons Cheap 2
United States
Over 3 years using the app
Edited October 18, 2022

Support has been amazing. This app is so easy to use and works seamlessly. I've had it for several months now, and many customers are cashing in on their rewards.

Herb & Root | Luxurious Perfume Oils, Bath Oils, and Massage Oils
United States
Over 3 years using the app
Smile.io replied August 20, 2019

Hi there! Thank you so much for your 5 star review! We're glad support was able to help out :)