Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,493)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 20, 2016

Great tool and easy to use intuitive interface!

Faktr Online Store
United States
Over 3 years using the app
November 8, 2016

I was having difficulty with understanding how to create discount codes and there was a helpful and friendly customer service rep that called me on the phone and walked me through getting this task completed step by step. I recommend Sweet Tooth 100%

Scentsuosity
United States
Over 3 years using the app
September 26, 2023

David was so helpful answering very promptly even during the weekend. Big shoutout for David

With Bling
United Kingdom
Over 3 years using the app
Smile.io replied September 28, 2023

Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :)

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

January 27, 2015

Great app.! Very easy to use for provider and customer. Customers seem to love it.

East Enterprises, Inc.
United States
Over 3 years using the app
March 23, 2022

Great assistance from the team at Smile! Today was no different - thank you Joshua! I appreciate your quick answers to our questions.

Chelsea King Inc.
Canada
Over 3 years using the app
Smile.io replied March 24, 2022

That is so kind 💖, thank you so much for leaving a review, We are always here if you need us.

August 12, 2016

I just started but I really love this App !

La Mia Cara
Germany
Over 3 years using the app
Edited December 5, 2018

Great app! Just wish you develop the integration with Klaviyo and ReCharge to be even more advanced, lots of folks will be happy if you keep adding new features with those apps!

Ka'Chava
United States
Over 3 years using the app
October 4, 2016

This is what I've been searching for...thanks.

Tea N Joy
United States
Over 3 years using the app
Edited August 28, 2024

Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out.

Special thanks to Lisa for the prompt answers to my questions (Aug 28, 2024)!

Smidge®
United States
Over 3 years using the app
Smile.io replied October 15, 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨

October 4, 2017

Smile is an easy to install solution for a reliable rewards program on your Shopify Store. In addition, the support is excellent! They have a chat box on your app interface and help arrives right away every time. Maggie helped me today and did a terrific job answering questions and providing reports I needed. Thanks!

Foodvacbags2
United States
Over 3 years using the app