Smile: Loyalty & Rewards
Reviews (6,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty and rewards system for enhancing customer retention and boosting sales. They appreciate features like the Loyalty Landing Page and Points on Product and Account Pages for their positive impact on business operations. The app is praised for its ease of setup and management, with a user-friendly interface suitable for both online and in-store use. Its performance is reliable, requiring minimal maintenance. Customer support is highlighted as quick and helpful, with staff members like Lisa, Lynn, and Brandon receiving special commendation. Merchants also value the seamless integration with Shopify and the utility of the free version for smaller businesses or newcomers.
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Support was very helpful and knowledgeable. And all of us shopify customers know how BAD the actual shopify support is. Wow is all I can say about shopify support.... These people at Smile know what they are talking about though!! Recommended
Thanks so much for taking the time to leave a review. We really appreciate it and are so glad our support was able to help you :)
great app to turn customers into repeat customers
We've been using Smile.io to power our points program for more than a year, and we love it. It's easy to implement and really provides us with a key pillar to our customer retention strategy. The return on investment is great and saves us a lot of time and money versus building it ourselves. Smile works so well that we haven't had much need to access their support team for help or resources. It was only recently that we reached out for with technical questions as we look to improve our site. We were so happy with our interaction with Smile's Help Team. They are responsive, courteous, and generous with their time and attention. This single thread of interaction really boosted our opinion of Smile: we learned that the company is more than software engineers, they are also specialists in providing quality customer service. We highly recommend that you go with Smile!
Update: They continue to provide great customer service and attention when contacting support regarding issues or questions. Thank you so much!
Thank you so much for your glowing review 🤩We really appreciate the time you've taken here and we're thrilled to hear that Smile has been a great return on investment for your business! Also, thanks for the shout out to our support team -- we'll be sure to pass along your praise 🙌
We use it (started with free version) for our Georgian Wine online store in Malaysia. Love it!
Very easy to setup. Happy So Far!!!!!
I love this app. It has really increased my customer engagement and has tons of great features to encourage engagement. I'm very happy with it.
Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖
Lisa - Smile Team ✨
App is great and does exactly what you'd expect it to. Customer service was also quick and on point. Thanks, Nicole!
Thank you so much for your kind and lovely review ❤️ We're glad that you're enjoying our app and I'll make sure to relay your message to Nicole!
Easy to setup - fantastic tool! Converted customers from day 1 !!
Sweet Tooth is great! Helps engage repeat customers for repeat business by offering them rewards! Definitely give them a try!
Really easy to set up and navigate, coming from someone that is not great on the back end of my storefront! Customer service is super helpful as well!