Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,501)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

May 31, 2023

Support was very helpful and knowledgeable. And all of us shopify customers know how BAD the actual shopify support is. Wow is all I can say about shopify support.... These people at Smile know what they are talking about though!! Recommended

Factory Minibikes
United States
Over 3 years using the app
Smile.io replied June 1, 2023

Thanks so much for taking the time to leave a review. We really appreciate it and are so glad our support was able to help you :)

July 25, 2023

Jade was very helpful :) Smile is an easy and useful tool for our customers that allows them to incentivised for their purchases.

Hasbean
United Kingdom
Over 3 years using the app
Smile.io replied July 26, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

November 11, 2022

I love this app. It has really increased my customer engagement and has tons of great features to encourage engagement. I'm very happy with it.

Penny & Rose
United States
Over 3 years using the app
Smile.io replied November 11, 2022

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

Lisa - Smile Team ✨

March 15, 2022

App is great and does exactly what you'd expect it to. Customer service was also quick and on point. Thanks, Nicole!

Vite Ramen
United States
Over 3 years using the app
Smile.io replied March 16, 2022

Thank you so much for your kind and lovely review ❤️ We're glad that you're enjoying our app and I'll make sure to relay your message to Nicole!

December 7, 2016

Easy to setup - fantastic tool! Converted customers from day 1 !!

Poundtoy Com
United Kingdom
Over 3 years using the app
July 29, 2016

Sweet Tooth is great! Helps engage repeat customers for repeat business by offering them rewards! Definitely give them a try!

Be In The Sea
United States
Over 3 years using the app
February 1, 2017

Really easy to set up and navigate, coming from someone that is not great on the back end of my storefront! Customer service is super helpful as well!

Lovey Lake
United States
Over 3 years using the app
Edited July 19, 2022

Joshua was superb! Very helpful and informative. Helped me resolve a problem quickly and efficiently and he has excellent gif taste.
Lovely chap :)

FRAHM Jacket
United Kingdom
Over 3 years using the app
Smile.io replied July 19, 2022

Why thank you for the high praise my friend! It was wonderful chatting today, return for quick help and sick gifs anytime, we have both in equal supply! 😎

Cheers,
Joshua - Smile Team 🧙‍♂️

April 11, 2017

So Far so Good! Customers seem to love it!

Super Cichlids
United States
Over 3 years using the app
June 15, 2021

Excelente aplicación, la recomiendo 100%. Impulsa y motiva a los clientes a consumir en nuestra tienda, acumular puntos y son felices cuando canjean sus puntos por créditos.

Go-To Shop
United States
Over 3 years using the app
Smile.io replied June 16, 2021

Thank you so much for your lovely review! 💖